Diki wrote:



Reading this and other threads would leed one to think that we would love it, if Roland listened even more to what we users say... BUT BUT BUT. There is one thing that some of us miss completely: The silent majority of G-70 users (mr. and mrs. amateur home hobbyist) might not share our points of view! It is common knowledge that if you change the characteristics of an exisitng product, then you among other things implicitly:

1. admit to your customers and your competitors that you were wrong, when you designed your product
2. risk that existing customers will be angry that you have changed the product.

Lets look at the last bullet: If Roland exchanges the OTS concept in the G-70 with the OTS concept of the E-80, then you can be VERY sure that Roland support hotlines will glow red. I have persoanlly seen graphs showing what immense amounts of dollars it costs in support expenses to change a product AFTER it has been released - you wouldn't believe it! If a manufacturer modifies existing functionality then thousands of users immiediatly go abe shit, because they think there instrument is broken, as it suddenly behaves otherwise than it used to do. Of course the fine people of SZ would be able to manage such updates/upgrades, because we help eachother here in cyberspace, but the vast majority of users would not - and thats why I say that a manufacturer should be even VERY cautious when it comes to modifying existing products!

Lets say you asked EVERY single G-70 owner in the world, whether they need this function that Alex miss, then it might be only a tiny percentage of the users, who would actually say that they need it... The opinions from users here at SZ and the G-70 user club website for that sake is NOT representative for the overall G-70 user!

However - when this is said - as administrator of the G-70 User Club, I promise you Alex to explicitly mention to Roland that you (and others) suffer from the lack of this function. I will write Roland an email today. The G-70 user club administration has good back channels to Roland, so the email will for sure go to the right people at Roland. Thats the best we can do at this point - and then we have to wait and hope that there will come another update. In the meantime you have to use the user programs to save your settings. Like Diki mentions elsewhere there are good reason why to use user programs in stead. Like mentioned elsewhere I also hope that you enjoy the hundreds of new features in the G-70 (compared to the G-1000).

Kindly remember - everyone - that Roland has provided us with numerous updates (even an upgrade) since the Roland G-70 was initially released! Never before in history has Roland listened so much to what the customers say! Roland has fixed SEVERAL bugs put forward by the user club community and they have also implemented new features suggested by the user club community. Roland should definitely have credit for doing so!

I know for a fact that Roland listen to what the User Club community say... and who knows?! Roland might right now be exploring how to step up to the plate?!

Have a nice day everyone

/Søren

[This message has been edited by weissefar (edited 08-06-2006).]