I have a responce of all your concerns, I tried to post them here, but with so many quotes etc. I found it a little hard to follow once I started the post. So I posted the reponce on the Generalmusic US forum under Equinox Support. www.generalmusic.us Then Choice Forum. Remember, please don't shoot the messenger. I will continue to try and make things right. I am unfimaliar with this instrument so I am at a dis-advantage.