So much of what some people think are arranger faults turn out to be 'operator error', especially when they first get an arranger. Unfamiliarity, and sometimes an unwillingness to ask other, more experienced users whether the problems they are having are actual faults, or just something they are doing wrong.

Also, the unwillingness to post ANY audio examples is telling. If you are not confident enough to let others hear your playing (and the problem you describe), it begs the question 'maybe this IS operator error?'

Especially if no-one else reports the same problem...