I was interesed in a DUO deluxe at one time.

Why are the Wersi owners here in US worried that if Chris Conti (Wersi US) goes away, they will be in trouble?

I they get good help via e-mail from Wersr Germany... why not go there for support instead of Chris?

For that kind of $$$ and being a small Company they should be all over customer satisfacton?

That's why I asked if it had changed... because during the last few years I have monitored the Wersi formum and heard lots of complaints. Waiting forever for any parts/upgrades, no response from e-mails etc? Some, including myself wander if they come to work 5 days a week?

I haven't talked to Chris at Wersi US for a while, so I don't know the current state of his Co. But I know they don't sell many and they downgraded their facility not too long ago.

I do know some folks have caused their own issues by not knowing what they are doing with the system. With such a complex setup, you need expert timely advice.

Maybe if I was in Germany (or close to it) I would see it differently?

Lee