Where is the difference?? Seem also that USA manufacture use the same policies...
http://www.openlabs.com/contact-support.html Support is not provided for modifications to hardware/software by the user and in some cases may void the warranty.
Additional telephone tech support can be purchased at $49.99 per incident (without Internet connections - $79.99) by calling 512-444-6222 or an annual Open Labs Technical Support Plan is available.
http://www.openlabs.com/Policies.html All Sales Are Final
In the case that your product is defective and still under factory warranty, we will repair or exchange the product at our discretion for an exact match only, you may not switch to a different item and a refund will not be given.
http://www.openlabs.com/warranty.html read all well....
I think we have to use this same Policies too..
enjoy what you play..