Yes..., you can say that because YOU don't own the company. Perhaps if you owned the company then found yourself swarmed with warranty returns from products that have gone through multiple owners.., perhaps then you may see it differently.
IMO I think you're asking a bit much of the company at this point. Again.., goes back to how greedy we're becoming and unreasonable our expectations are getting for business owners.
It was a very kind move on Korg's end to honor that warranty. However, they had NO obligation to do it. It does go to show that Korg is a good company though, and they knew the risks they were taking by honoring it...
Think about it for a minute.... When you buy that keyboard (a portion of the cost to you) is (unforseeable warranty repair). A portion of your purchase, the next guy, and so on will go towards this. If companies start extending these warranties to 2nd, 3rd and 4th party ownership NO DOUBT within several years you'll see that translate into an increased cost to YOU the consumer when you buy their next and greatest arranger.
This is s common and OLD business practice. The Pharm/Drug companies are a great example. While they rake in the profits they set aside millions upon millions of dollars for any "possible" lawsuits that may arise from their products. A lot goes into figuring the cost of a product.., and unforseeable warranty repairs are part of that cost to the consumer. We all pay a little bit on it with each purchase.
Would you want be the high seat at that board meeting when the company execs show you the numbers in increased costs for these extended warranty repairs....???
[This message has been edited by squeak_D (edited 12-11-2008).]
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GEAR: Yamaha MOXF-6, Casio MZX-500, Roland Juno-Di, M-Audio Venom, Roland RS-70, Yamaha PSR S700, M-Audio Axiom Pro-61 (Midi Controller). SOFTWARE: Mixcraft-7, PowerTracks Pro Audio 2013, Beat Thang Virtual, Dimension Le.