I bought a Jen sx-2000 from Europe , it took about 30 days total . I talked to a friend of mine and he said that when ever you ship something , there is always a tracking number , no matter where it's coming from . I don't mean to scare you , but that don't sound right to me . If it's a letter , that's one thing . A package always has a tracking number . Perhaps you should ask the guy you bought it from for the receipt number and date , he should have that .