Agreed. BTW: FHS was always willing to replace my MPP but they really wanted me to "try this and that first", most of which was a waste of time. It took exercising the battery up and down many times to work out the problems... now there's no need to exchange my MPP, three weeks later.
I should mention that I currently carry my own "fakebook" in a 3" binder with non-reflecting plastic sheet protectors and the darn thing is heavy and growing. It's nearly fallen off stand in the past and flipping from one end to the other to get to my songs is ridiculous. I gave up on memorizing long ago, for whoever that matters to. I believe that in the end the Music Pad Pro will address my needs, but the road to that end has been rocky.
My backing MP3 files alone take up almost 900MB right now so 2GB flash memory was mandatory from day one.
Since the battery issue is mentioned on the FHS FAQ area I think that answers my question about whether I'm the only one with battery trouble, although I'm glad to hear that not everyone has had it.
I think it's important to post real-world reviews like this one that are critical of products when they deserve it. This allows consumers to use Google or other search engines to get some facts before making their purchase. Freehand Systems needs to improve their quality control, customer service, documentation, and their overall product... hopefully with more people aware of the issues then that is what will happen.
[This message has been edited by Esh (edited 03-17-2006).]