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#103644 - 06/25/01 10:44 PM
Solton SD1 Keyboard Dilemma !
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Senior Member
Registered: 12/01/99
Posts: 10427
Loc: San Francisco Bay Area, CA, US...
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After hearing Notlos' wonderful demos performed on the SD1, I have become even MORE interested in possibly purchasing the SD1. Today I spoke with one (if not the ONLY) San Francisco Bay Area "Mainstream" music store dealer who STOCKS Solton brand keyboards. I inquired about the new SD1 and he told me that he probably 'won't be carrying it' but might be able to 'special order' one pre-paid of course. I asked him WHY his store wasn't planning to stock or even have a demo model available to audition. This dealer (also an AVID Solton keyboard fan and PRO keyboard player) explained to me that he thinks that Solton keyboards are the BEST pro arranger keyboards out there, but that the US distributor for Solton has not been providing much support to him as a dealer. Apparently (at one time) Bell Solton NY had a "West Coast sales rep" but that this is NO LONGER the case. My local dealer then said there really is NO longer an incentive for him to carry or promote Solton keyboards because the US distributor (Bell Solton) has not been responsive to his store's or his customer's needs. He added that if Solton KB warranty service was needed, that the keyboard would have to be shipped all the way back to New York (Bell Solton) because no local keyboard repair center would be WILLING to work on it. On top of this, he said that "Bell Solton would not provide his store with any 'demo' keyboards, even though (according to him) their store had sold MANY Solton keyboards in the prior year. He explained that other major keyboard brands (Roland, Yamaha, Korg, etc) ROUTINELY supply dealers with a demo keyboard when sales are good on their product line. He then reiterated that this situation has been frustrating because he still thinks that the Solton arranger keyboard line is the BEST arranger keyboard on the market. This guy is no 'fly by night' dealer and is a popular local bay area music store chain in business for MANY years, so I tend to respect what he had to say. Of course I don't know EVERYTHING behind his comments but it certainly is causing concern on my part because (as the dealer said himself), he thinks that Solton Keyboards are GREAT products and are just missing the boat on the US distribution/marketing end of things. I'm sure that George Kaye in Southern California probably has a VERY different take on all this, but I still wonder WHY there are so FEW dealers in the USA who will 'keep in STOCK' Solton keyboards. Could this local dealer of mine have provided some important clues? Feedback much appreciated from ALL, - Scott 
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#103646 - 06/26/01 09:32 AM
Re: Solton SD1 Keyboard Dilemma !
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Senior Member
Registered: 05/26/99
Posts: 9673
Loc: Levittown, Pa, USA
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Scott, In my past experience as a Solton dealer, I can assure you I never had a problem ordering even a single unit from Lou. As far as service, there was never a problem, a store with a professional repair tech with approval of Lou[should be qualified]. Techs were paid properly as with other manufacturers and their distributors. In all my 20 years as a retail music store owner,I cannot recall a demo[free?]unit furnished by the BIG guys. I have purchased units as Rep demo units at distributor cost, BUT Nobody gives you anything..As a side note, when you see Star performers on TV showing Yamaha,Korg and Kurz products, they are usualy donated or furnished by the Manufacturers. What you will not see is the same by Roland.When you see it on stages the performer purchased it[ that means they prefer Roland]..Fran
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#103659 - 06/27/01 12:12 PM
Re: Solton SD1 Keyboard Dilemma !
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Senior Member
Registered: 12/01/99
Posts: 10427
Loc: San Francisco Bay Area, CA, US...
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Like I said before, I was really IMPRESSED with the beautiful SD1 demos songs performed by Notlos. What a superb musician he is to be able to produce such professionally polished songs on JUST a 'single' keyboard alone. WOW! In spite of this (as mentioned earlier by Henry01), I think it's very IMPORTANT to "reiterate" that we still MUST take the time to AUDITION for ourselves ALL the keyboard(s) we are considering for purchase, BEFORE laying down our hard earned cash, especially for such a BIG ticket item. ALL the top-emd arranger keyboards on the market are excellent now, but each has its' own unique strengths & weakness'(OS design, button/screen layout, keyboard size, feel, arranger styles, sounds, features, etc). What might work well for one person may NOT be suitable for another. Your decision really is a PERSONAL thing. That's what makes this world such a wonderfully diverse place afterall. I'm STILL looking for a store around here (San Francisco Bay Area) that will be willing to 'stock' the SD1 so I can AUDITION it myself again to determine if this is the BEST keyboard for "ME". - Scott  PS: I received word from Bell Solton (New York) today that Sandro (Solton-Italy) is 'still' PROMISING to implement rootless "jazz chord" voicing recognition in the SD1's FIRST OS upgrade (to be released VERY soon). I'm STILL waiting.
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