Macallock,
Agreed. That is the way Yamaha should have handled it to begin with. New versions of the KB began showing up in Europe while I still owned mine and it sat in the repair shop for weeks. Yamaha should have either sent one of these to my dealer or sent the internal parts ( entire board if necesssary )to the repair center instead of making me wait for many weeks for a chip that never came. All I wanted as a 2000 that worked the way it was supposed to. I didn't care if it was mine with an updated chip or flash upgrade, or a new one. In subscribing to the "if it ain't broke don't fix it ' theory, my 2000 had other minor quirks, but had it not had the major registration memory problems it did, I would not have sent it out for repair in the first place and chances are I'd still have it. I had already been burned once before when my 740 had a broken pitch wheel. Eleven weeks at the repair center. I feel for Mario. At least in my case, the registration memories failed miserably BEFORE I brought my 2000 to a show, as opposed to during a live performance as was the case with his 2000.
AJ
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AJ