That's good news. "Dave" (not Uncle) has also been very helpful. Yamaha could salvage a lot of good will by just letting us know what is going on.
I can imagine a lot of the fault is in Japan. Our U.S. people are having to communicate with them and most likely all they can do is make recommendations.
DonM

Fault. Hmmm. we can point fingers all day long. The bottom line is that Yamaha is and has been a leader in the industry... and I have every confidence they will not let us down. I am still very happy with the improvements the PSR has made over the 740. The squeaky mouse is a problem, the saving left voices is a problem... as are all the others mentioned here... but, to date, I have never had better service from any other keyboard manufacturer whose product I have purchased over the last 15 years. Granted, it has taken persistence...but I am hopeful Yamaha will not let us down.

Eddie

Scott, did Steve from Yamaha have any comment about the aforementioned 50% success rate? I find that figure awfully discouraging.

MarcK,
Hmmm, Steve didn't mention this. He only assured me that Yamaha would cover the chip replacement under warranty. If the failure rate is actually as high as Datablues attests, it certainly would make more sense to send the KB to Yamaha instead of a local shop for repair (who may not have backup chip replacements just in case the first one failed). - Scott

Mine is in the repair shop right now. The floppy disk drive went awry already. Seems to be a mechanical problem only, ( the discs no longer pop out ). I also stated my complaints with the OS, knowing full well that at this point the chip won't probably be put in, but it was done on day 87 of my experience with the 2000 so my concerns are stated under the " magic 90 days ". I gave the service comany specific details of what bothers me about the OS.

Korg AJ

Short update...

as I told you I got a brand new PSR2000 on Firday, OS Version 1.20!!! As far as I was able to test, there are major bug fixes like the Multieffect Function, we know from PSR7400, it seems to work now. Also the possibility to reedit a user effect (sorry, because I'm playing in a real band, I'm not so familiar with the accmp functions and the bugs inside). I was able to store all my setup from the old PSR2000 and did the first gig last night without any problems. It seems to me that the keyboard is working faster, e.g. switching registrations with sounds.

By the way in Germany we have two years of warranty since the 01.01.2002 and cause I got this board now, I have again two years of warranty.

Greetings

Datablues