http://tcsupport.custhelp.com/cgi-bin/tc...3673281&p_olh=0


The latest version of Harmony-M software is v1.1 build 17.

You can see what version your Harmony-M is by holding the Voice1 and Voice2 buttons while powering up the unit. The Preset display will show the build number as a single digit with a dot to signify 10+(number displayed). Newer versions from the factory will show 7 dot.

If you have any other version, you can upgrade to the latest version and gain the improvements listed below.

Improvements in Harmony-M v1.1 Build 17:

* Chord detection speed improved by 60%
* Bass Voice follows chords better
* Exiting Bypass now done with tapping instead of holding On button
* Harmony On/Off activates on footswitch press instead of release

Instructions:

You will need a computer, a MIDI sysex application and MIDI interface. There are free sysex applications available on the web by searching MIDI Ox (PC) or Sysex (Mac).

* Download the sysex file attachment below to your computer.
* Power up Harmony-M
* Connect a MIDI cable between the MIDI Out of your interface to the MIDI In on Harmony-M.
* Load the included sysex file into the sysex application.
* Send the sysex file. Harmony-M's Input LED (beside the Input control) will light during the dump.
* After a short time, the sysex dump will complete and Harmony-M will automatically reset and restart with the new software.
* Check the version as described above to confirm it is correct.


[This message has been edited by ocomain (edited 11-05-2008).]

[This message has been edited by ocomain (edited 11-05-2008).]

Thanks ocomain. Great information.

Gary

After trying this for about an hour, I gave up and figured everything was OK. Boy was I wrong. Holding down the voice 1 and voice 2 buttons did some weird things to the Harmony M, did not display the current operating system, and really produced a host of problems during today's job. I finally did a factory reset, then redid my original settings and saved them. Things are back to normal now, Whew!

Gary

The same thing happened to me. I go out to play in a couple of hours. Sure glad 'factory
reset' worked. I'm using midisport 1x1 (from m-audio) -downloaded the driver for Vista. I'm using Midi Ox & downloaded the harmony M software upgrade into it. Used the syntex send command
& you can see data going through the midiport unit. The input level light on the harmony m unit is on (normal for the download) -then I read -it's normal for it to reset itself-and if push the proper two buttons -you should be able to see some form
of the new build #. It just froze up after the download (input light stayed on)-harmony went for a crap and the software version stayed the same as original.
Perhaps I missed a step or two for this software upgrade. Any idea's out there?
Thanks!

I don't have a midi interface on my pc anymore so I was wondering how I was gonna get the update. Now I guess I'm relieved I didn't jump into it.
Keep us posted!

Hi Gord,

Have the same setup as you with same midi interface and midi ox - XP. thought I was pretty dumb after an hour fooling around with this - and also got the same results.

E-mailed support and email automatic response was 4 business days for an answer(good luck with that.

Maybe they left out a step or two.

If I hear anything worthwile, I'll post their answer

Walt

Walt Tenay keyboard Studios www.wtenaykeyboardstudios.com

Maybe Digitech released the upgrade...

I just tried the upgrade and got the exact same results.
I have emailed them.
DonM

dennis seem to have managed the thing here... http://www.synthzone.com/ubbs/Forum37/HTML/018998.html

any news don?

I think the moral of the story here is only use stable versioned software from the manufacturers website and NOT beta software peeled somewhere from the dark corners of the web or from a friend of a friend of a friend of a notorious enemy.

Dennis is not the enemy of course. But beta software usually IS. That's why they call it "pre"release software, which is essentially "flawed" in nature and used "specifically" for testing purposes so as to eventually "eliminate" those 'buggy' flaws in the software. Those of you trying to get 1.8 to work with your Harmony-M are essentially software testing guinea pigs. If you don't mind the connotation of being considered a guinea pig then I applaud your fortitude in putting so much on the line in the name of science and technology, and for helping to assist TC-Helicon in helping them to eventually resolve those aforementioned "bugs" in their obviously flawed version 1.8 Harmony-M software.

And you can all thank Dennis for that honorary privilege..

Class, recite after me: "I will NEVER use beta software scoured off the dark corners of the internet (or from company employees who try to reassure you with the words "just give it a try".. ) - EVER again! Class dismissed...

All the best,
Mike

Mike you mean like the Beta Audya

The factory software did NOT work. The "beta" software, supplied by TC Helicon to Dennis, did better. Still some problems for some of us though.
DonM

Forgive me if I am getting this wrong, but is it the upgrade that is flawed (beta) or simply the inability to get your modern computers to spit out the sys-ex and load it correctly?

If the upgrade to the HarmonyM works once you manage to load it, it ain't the problem.

Problem seems to be getting a reliable sys-ex dump (which used to be a no-brainer) rather than the upgrade itself, yes?

It seems to me that a company producing a brand new, up to the minute piece of equipment would have it able to be addressed by the newer interfaces.
The problem seems to be that the sysex file is sent to fast for the unit to accept it correctly.
I'll worry about it later. The unit is working the same as always, but it would be nice to have the latest upgrade.
It will be interesting to see how long it takes TC to respond to my support emails, if they ever do.
DonM

Let me get this straight. When I power on the unit it flash "8". But when I power it on holding both voice buttons down, as the website directs, it says "0".
Not sure if I could tell any different in the harmony response, but then I wasn't having any real problems before.
The built in bypass switch engages on push, not release, but the plug-in foot switch engages on release, not push.
Maybe I'm trying to do upgrade when it doesn't need it???
DonM

Don they all flash 8 at turn on. It is onyl when you hold the buttons at startup that you get the OS number.

In answer to Diki, yes. It seems the speed of modern interfaces in transmitting Sysex is so fast, that the H-m's sysex buffers cannot keep up. It gets overloaded and the upgrade fails.

I agree 100% with Don that TC Helicon should have taken newer, faster interfaces into account when preparing the upgrade.

My interface was the very simple Edirol UM1-SX, and even it had issues with the release 1.7.

However the guys at helicon did "something with it, and gave setting suggestions for Midi-Ox and it worked.

To re-iterate my coment on another thread, the tech support service is not exactly stellar either, so I also agree with Don there...the average time between replies to my emails to tech support was 4 days, and it took around 2 and a bit weeks to get it accomplished!!!

Dennis