Noticed on last night's gig that that my "C Variation" button no longer clicks or even noticably depresses when I touch it.

It still works, but I'm wary for how long...

Not sure if Steve Demming can assist me or point me in a good direction, but there is a Yamaha approved service shop in Dayton, who will ultimately replace it. They are usually 3-4 weeks at a minimum on turn around...

My biggest issue is that I'm off something like 3-4 days the rest of the year-and they're all weekends...(Mostly Sundays)

How can I get this addressed/fixed without being without my T2 for an extended period of time?




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Bill in Dayton

[This message has been edited by Bill in Dayton (edited 11-13-2008).]

Bill,

If I recall, all four buttons are on a single strip PC board and easily replaced. You may want to give Steve Demming a call at (714)522-9000 and check on the part and it's availability. If it is immediately available, you could order the part and have it ready for your local repair guy, thus eliminating much of the time your keyboard sits in the shop.

Good Luck,

Gary

I had the same problem and Steven Demming called me with the following info:

You'll need part:
V8889300 ($2.00) - to replace just the button

or

WF306900 ($45.50) - to replace the whole button board

You could then do it yourself (though I must say that I personally would not do it - too many screws and boards to remove), or give it to a service provider.

[This message has been edited by chony (edited 11-13-2008).]

Bill try using a pedal for the variations until you can get the part & install it yourself..

Thanks guys!

They've already told you everything I could tell you. Is there anything else I can do to make your life more wonderful? If so, call me, I can't be watching the site all day.

------------------
Yamaha Customer Support
www.yamaha.com/pacsupport
714.522.9000

Now...that's some great customer support by Yamaha...Steve...you are the man!
Great job!

Lee

WOW, quick Yamaha support at this very site!
That alone could be a good reason to buy a Yammie...
Wish all manufacturers would care to be more visible
at fora like SZ etc.

Sure a lot of "half price" T2 coming up for sale in
this area now. Wonder why, do they upgrade to T3, or
maybe to other brands?
Maybe time for me to use the oportunity to try cure
the "Yamaha-allergy" ?
Well, some would say that is mpossible to do.

Cheers
GJ

Donny had a good idea about using a pedal in the meantime.

If you have a free pedal, just press DIRECT ACCESS and then step on the pedal...at the opening screen, use buttons "C" and "D" to highlight MAIN C in the window.

Store in the registration memory.

You probably know this already, but just in case...

Ian

Yea, Steve Demming is the man. He read a post where I had an interest in purchasing a T3. A couple of days later he made a personal phone call to me. I never heard from a Korg or Roland rep when I was interested in purchasing those boards. IMHO that speaks volumes about Steve and Yamaha customer support.

[This message has been edited by Stephenm52 (edited 11-13-2008).]

In another thread Ian was bashing Touch Screens because in the rare event of a failure the repair cost could be as much as $400. Do you think that when a $2 button on a Yamaha product goes out and its going to cost at least another $75-$100 or more in labor to have it replaced that the end user is better off? If one had a few button failures over the years the repair cost would be outrageous.

In all the years I've had my Wersi and Triton my touch screens have never failed, glitched, or done anything to make me believe they are about to fail. The screens still looks as new as the day I bought the instruments and since touch screens are over engineered for the rigors of daily use, I have no worries they are going to fail anytime soon.

If Yamaha would use industrial quality buttons that meet Military specifications then failure wouldn't be an issue. My Fairlight DAW uses hermetically sealed Military spec buttons that are estimated to work for 5+ million button presses. Why doesn't Yamaha use this style of button in their products? I'll tell you why. Because good buttons cost money and when you are marketing a toy keyboard to the home user and you want your profit margin to be high, you skimp on the hardware.