Can anyone with a T3 confirm or deny experiencing the following problem:

For some reason, the screen on my T3, unexpectedly flashes at any given time. I don't think I'm doing anything to trigger it, and it happens at least once or twice every time I play. It does not interfere with the sound or styles. I did not have this problem with my T1 or T2.

And if you are reading this Steve, what could I do about it?
Thanks
Chony

Can't really help except to say Ty3 owners in general haven't mentioned this, although screen flicker has been reported (once to my knowledge) here,
http://www.yamahapkowner.com/forum/index.php?topic=16800.0

John

[This message has been edited by jwyvern (edited 12-11-2008).]

It appears that yours is an isolated case on the T3 thus far chony. If anyone can help you though, it is Steve Deming of Yamaha U.S..

Sorry the isolated case happened to be your T3...

Best, Mike

Chony,
I play my T3 from 4 to 8 hours daily and so far with about 2 months of time on it I have not noticed any screen problems.

Hammer

Chony.

An intermittent problem, such as an occasional flickering of the screen is difficult to diagnose at best. It's quite possible that one of the connectors that connects the display to the keyboard's mother board worked loose during shipping. If you have a local, Authorized Yamaha Repair Center that has a good reputation and quick turnaround time, I would have them check it out for you and mention the possibility of a loose connector. This can happen with any complex electronic equipment that has multiple PC boards. It happens with laptop computer all the time.

Hopefully, this will solve your problem,

Gary

Gary is right about that connector. It's not just a Yamaha isolated issue though. I'll give you an example here. Alesis had the same problem with a few of their Fusion synths. Very poor connections for the screens.., that were either faulty or just not pushed in far enough. Shipping rattled them up.., and flickering screens became a problem for some. If you can..., take Gary's advice and locate a service center. Plus Steve Deming (if called upon) will help you out too.

Chony,

Have not heard of this problem at all. These are the authorized servicers closest to you:

HEAVY ELECTRONICS AND SECURITY, INC
(718)946-9000
EXPERT AUDIO REPAIRS & SERVICE
(212)868-4357
ARMENS REPAIR SHOP
(212)563-4514
COMPUCAL SYSTEMS, INC.
(212)695-7717
DBM PRO AUDIO/MUSIC SERVICES
(212)629-0326

Please let me know if you have additional needs.

Regards,

------------------
Yamaha Customer Support
www.yamaha.com/pacsupport
714.522.9000

Hi Steve,

Close to year ago I reported a flickering screen on my Tyros 3 in this thread (ABOVE).

You replied (in the previous post) that you hadn't heard of the problem and gave me a list of repair centers.

Unfortunately, every repair center I spoke to required a minimum of two weeks to address any problem. This made it impossible for me to repair the problem until this month since I've taken a vacation.

The problem is that the nature of the flickering screen is that it is erratic. Sometimes it will happen four or five times in a single night, other times I won't have a problem for a week.

The repair center I gave the keyboard to (HEAVY ELECTRONICS AND SECURITY, INC (718)946-9000), cannot seem to see the problem so they have done nothing about it. This is a major problem for me since my warranty is up in a few days (even though I reported the problem a number of times on Synthzone - the first almost 12 months ago.)

I will also point out that I've used the keyboard in many halls and studios and I know that the problem is definitely not with the electricity as the above-mentioned repair center just tried to suggest to me.

I've been a loyal customer of Yamaha and have owned every flagship Yamaha since the PSR 8000. This is the first time I've had a major problem, but I would like it to be taken care of.

Please advise me as to what I can do.

Thank you,
Chony

Chony, I'm not sure Steve reads this every day. I would contact him personally to be sure he gets in on it before the warranty is up.
DonM

Contacting SZ is NOT the same as making a warranty claim!

I know, but its proof with a timestamp of the problem. I've been in contact with Steve directly and he is being very helpful thankfully!

You might get lucky, chony, but if a warranty issue involves replacing the whole arranger, or some SERIOUS cost to the manufacturer, it is possible for them to say that it doesn't MATTER when you posted at SZ, what matters legally is when you made the warranty claim to the company.