Ketron_AJ Moderator
Registered: 03/21/01
Posts: 3606
Loc: Middletown, DE
Just wanted to clarify installation of the AJAMSONIC packge.
1. You can purchase a new Keyboard with the package already installed (USA). Contact your dealer(s).
2. You can send us your keyboard and we will install for you (if you are not comfortable doing so yourself) and you want the extended warantee. This assurance is what we offer to AUDYA owners (who have reason to doubt from past experiences).
3. You can (especially for those living outside the USA) ... A. Send us your AUDYA's Hard Drive OR B. Purchase a new Hard drive with USB key from us AND the RAM expansion chip (a great option for those who cannot afford to be without their AUDYA for a few days). If you have already purchased the RAM expansion chip, you will have to send that to us too for us to configure for the upgrade.
4. Does this void your warantee? No.
5. We intentionally left the FACTORY styles and sounds un-altered so you have both your new and old AUDYA (ALL IN ONE) with you - for those who also like some of the sounds and styles they way they are now. For those who what to have a little of both worlds (2 keyboards in one), the AUDYA AJAMSONIC is for you!
Hope this answers the many questions we've been getting already on this.
Just wanted to clarify installation of the AJAMSONIC packge.
3. You can (especially for those living outside the USA) ... A. Send us your AUDYA's Hard Drive OR B. Purchase a new Hard drive with USB key from us AND the RAM expansion chip (a great option for those who cannot afford to be without their AUDYA for a few days). If you have already purchased the RAM expansion chip, you will have to send that to us too for us to configure for the upgrade.
4. Does this void your warantee? No.
This is an official reply from Ketron UK:
Originally Posted By: KETRON UK
Acting on point 3 of the above list will VOID YOUR WARRANTY.
If you are in any doubt about warranty status in your own country, please contact your local distributor before opening your Ketron. Contact details are available here:
Ketron_AJ Moderator
Registered: 03/21/01
Posts: 3606
Loc: Middletown, DE
Just a reminder ... for those sending in hard drives for the AJAMSONIC upgrade - we need to have your unit's serial numbers and correct contact info. We've had 4 customers (all from the UK so far) who didn't include this and we cannot contact you prior to returning your HD and RAM to get this information. If you reside in the UK and have sent us your HD, please contact us immediately so we can complete your USB key prior to shipping back to you (it's the only thing holding your HD back).
Thanks.
AJ
PS: Serial starts with F1***(Audya), F4***(Audya-4) or F5*** (Audya5)
nightowl
Member
Registered: 08/27/11
Posts: 48
Loc: Australia
Hello AJ. I would like to purchase a new Hard drive with USB key and the RAM expansion chip, (AJAMSONIC package), how I'm suppose to do that, and where i can get it from. I live in Australia.
Registered: 07/31/08
Posts: 570
Loc: Ballarat, Victoria, Australia
Originally Posted By: nightowl
Hello AJ. I would like to purchase a new Hard drive with USB key and the RAM expansion chip, (AJAMSONIC package), how I'm suppose to do that, and where i can get it from. I live in Australia.
Hi AJ! I live in australia and i want to send my audya to you for upgrade! Pls advice where to send? And the cost of premium up grade. Best regards Cngo
Ketron_AJ Moderator
Registered: 03/21/01
Posts: 3606
Loc: Middletown, DE
Please contact me directly at Ketron_tech@yahoo.com for more details on where to send your product. Please make sure it is well packed. For those who have purchased the Ketron Audya Ajamsonic in the UK and the Netherlandsand and are wondering about voltage ... The voltage is 110v-240v 60/50hz automatic voltage regulating so a transformer is not required. Simply use the 3 prong adaptor we've included on the power cable, plug and ... play.
I have been asking the same old question since I joined but haven't gotten an answer yet .....is there a place(dealer) in maryland that actually has floor models of the audya to try? I am probably about 1 hour from baltimore
Ketron_AJ Moderator
Registered: 03/21/01
Posts: 3606
Loc: Middletown, DE
philip2000
... you might have to give them a buzz and see. They are one of our authorized dealers in the US, so if they don't have one now, the certainly can get one.