you were told mid February?

but they did not tell you the year

Nice one Leezone

Type this in Goggle "IBM T20 crashes" and watch the lights start flashing!

Just shows even the best manufacturers have problems that require bug fixing. you can google anything crashing if you like:

mac crashing

Do you get my point though? They are obligated to sort out bugs; upgrades are not obligatory.


TWD

I just thought of another illustration whilst sitting on my throne

You said you have been working with computer programs for years...you might understand this.

Lets say you were software designer in a specialist field and are contracted to design a piece of software for a specific application. You negotiate a fixed sum.

You worked at it for months, running different scenarios and found it to be ok. However once deployed and working in the real world the company found your software would crash in certain situations or behave in ways you had not anticipated.

You might be obliged under contract to sort those errors out without charge, and if you were not obliged in your contract you may choose to do so to keep your reputation.

Whilst your working on the bugs you realise the company are using your software in ways you had not expected and that it would be much easier if they had a revised GUI, with more visable on screen controls to monitor events. At the same time they say it would be nice if they had ths or that function. So you decide to add a few other features in there to help make life easier for them.

The company have already paid you well for your work so you might decide to add the upgraded features free of charge along with your Bug fixes.

Or...you could just install the bug fixes and try and sell them the updates at a later date.

Which would your customer appreciate most do you think?

TWD

[This message has been edited by Tonewheeldude (edited 02-14-2010).]

Depends what the brief was!

its just an illustration, the brief doesn't matter - don't read too much into it.

I was trying (and not very well) to make the point that companies like IBM/Lenovo, Mac (yes even they have firmware revisions) Yamaha, Ketron, Hammond..whoever..are not obligated to give us free stuff or updates, but they should be obligated to sort out major bugs.

TWD

TWD,

Tell me I am not wrong, you appear to be saying the Ketron need not do anything any more with Audya, other than bugs, thats it, no free upgrades. If you where even half right I would not be a bit surprised at Ketron. From threads I have read on SZ it's a trait that Ketron are experts at. If there are no free upgrades, someone down the Ketron supply chain owe me around £2000.00 that the shortfall Auyda -v- PA2x.

I do hope you are wrong Ketron, will need good lawyers!

Tada..youve got it

I am not saying Ketron (or any other manufacturer) won't give you free feature upgrades, what I am saying is that I do not believe they are obliged to do so. However if there are serious bugs they, or any manufacturer should certainly endeavor to sort them out.

TWD



[This message has been edited by Tonewheeldude (edited 02-15-2010).]

OS4 sortira au salon de Francfort, en meme temps que audya 61 touches et audya expandeur

is "audya expandeur" THE Audya Module



i am so wanting it, badly

will it have all that the AUDYA has?

anything else to get excited about?

end of March should have been here already