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#358360 - 01/09/13 02:19 PM hard disk problem
roblek Offline
Junior Member

Registered: 01/06/13
Posts: 17
sorry for my english. i have problem with my audya. hard disk sometime work sometime nothing. what can i do.ples heeelllllppppp. tnx

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#358362 - 01/09/13 02:24 PM Re: hard disk problem [Re: roblek]
Ketron_AJ Offline
Moderator

Registered: 03/21/01
Posts: 3602
Loc: Middletown, DE
How old is your unit? What upgrade do you have? Where did you purchase your unit from? Are you still under warantee with that dealer?

Contact me at ketron_tech@yahoo.com for further assistance.

Thanks,

AJ
_________________________
[KETRON - USA]
Design Engineer & Product Specialist.
www.KetronAmerica.com

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#358365 - 01/09/13 02:32 PM Re: hard disk problem [Re: roblek]
Tonewheeldude Offline
Moderator

Registered: 01/21/10
Posts: 1537
Hi Roblek, the first thing you should do is this

If your instrument is under warranty then you should speak to your retailer/distributor before going any further.

If its out of warranty there is no reason why you shouldn't attempt repair - but as AJ says you have not provided enough information.

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#358367 - 01/09/13 02:35 PM Re: hard disk problem [Re: Ketron_AJ]
roblek Offline
Junior Member

Registered: 01/06/13
Posts: 17
my audya 3 years old. i have last os 5.0. i buy from austria. i is any solution becouse i need keybord this friday.

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#358368 - 01/09/13 02:36 PM Re: hard disk problem [Re: roblek]
Tonewheeldude Offline
Moderator

Registered: 01/21/10
Posts: 1537
what were the results of the test?

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#358369 - 01/09/13 02:39 PM Re: hard disk problem [Re: Tonewheeldude]
roblek Offline
Junior Member

Registered: 01/06/13
Posts: 17
i test evrything ok.

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#358371 - 01/09/13 02:45 PM Re: hard disk problem [Re: roblek]
Tonewheeldude Offline
Moderator

Registered: 01/21/10
Posts: 1537
So when you say the hard drive sometimes does not work, can you give an example?

What happens when you start the Audya? Can you press the disk button and see the contents of drive?

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#358372 - 01/09/13 02:49 PM Re: hard disk problem [Re: Tonewheeldude]
roblek Offline
Junior Member

Registered: 01/06/13
Posts: 17
audya start normaly. when press disk button i can see folders. when i press in folder do nothing. when i play the style 5 second play drums then 5 second nothing. I think the drive slowly read.

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#358373 - 01/09/13 02:58 PM Re: hard disk problem [Re: roblek]
Tonewheeldude Offline
Moderator

Registered: 01/21/10
Posts: 1537
Have you tried connecting the Audya to your computer? If so try copying some data from the Audya to your PC. You can also run disk checks from your PC, but you must be careful to scan only, if you select repair errors your PC will move anything it believes to be corrupt into a 'found' folder and it will be of no use to anyone.

If it were my Audya I would remove the hard drive and place it into an IDE caddy, then do a complete back up (including hidden system folders and files) to my PC

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#358374 - 01/09/13 03:05 PM Re: hard disk problem [Re: Tonewheeldude]
roblek Offline
Junior Member

Registered: 01/06/13
Posts: 17
yas when i connecting in computer i see my audya. i try to do backup of disk. i is posible then format disc.

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