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#359147 - 01/21/13 02:55 AM Help!!!!!!!!!!!!!!!!!!!!
Robbo Offline
Member

Registered: 07/31/08
Posts: 570
Loc: Ballarat, Victoria, Australia
I was transferring Henni's wonderful Style Packages using my mac pro. as in i see the directory user style files. and I drag and drop the new files into section folk. and now my Audya (original), is quite unruly the tabs don't do what they should i cant see any of the files, sometimes I can, but it's a lottery.

How do I format the drive and run the latest OS 5a on to the Audya, so I am back to scratch? Also is using the mac not a recommended thing to do, is there something re the not seeing hidden files and so on?

Any help would be appreciated.

Thanks

Robbo

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#359148 - 01/21/13 03:14 AM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Robbo]
Kytrinh Offline
Member

Registered: 11/18/12
Posts: 142
Loc: Australia
G'day Robbo, how RU?
I am using an IMac , which worked well with my T4, however I've noticed now that Mac and Audyas don't mix too well, don't really know the technical reason behind the theory, I now have purchased a windows computer I all style files from Henni and even the ketron.it site seemed to work flawlessly.. Download, save and transfer to USB and there it is..instant recall and save to any folder u like..
Hopefully someone can come up with a solution and with Mac products and the Audya. Till then, happy Australia Day...Ky

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#359149 - 01/21/13 04:04 AM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Kytrinh]
Robbo Offline
Member

Registered: 07/31/08
Posts: 570
Loc: Ballarat, Victoria, Australia
Thanks mate,

so are you saying just hook er up to an ibm, and run the updates and so on and should be ok?

Any other thoughts?

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#359151 - 01/21/13 04:42 AM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Robbo]
Kytrinh Offline
Member

Registered: 11/18/12
Posts: 142
Loc: Australia
Any audya files now I want to install I go through windows Microsoft , however with the new version upgrade I took the safe bet and ordered Roberts new style pen, there you'll receive all clear install instructions to the upgrade with of course the awesome styles.
I'm quite computer illiterate and haven't quite figured everything out about the Audya as yet. But I've noticed what ever file or mp3 I download thru my imac, the audya does not read... Strange..
Others on this forum have install version 5 via their computer, hopefully someone will care to answer your call.. I sure wouldn't mind knowing either.. Cheers, ky

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#359155 - 01/21/13 07:08 AM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Robbo]
Tonewheeldude Offline
Moderator

Registered: 01/21/10
Posts: 1537
Formatting the drive is a last resort and before you do you must make sure you either have restore disks from your distributor or a full clean back up.

The Mac should be able to do everything a PC can with regards to moving files around, except the Mac leaves rubbish everywhere it goes! They are dirty devices.

The reason you can't see your MP3 files is likely because your mac has probably converted them for use in Itunes and they are pretty much unplayable on anything else.

If you are going to get PC - I would recommend a ThinkPad T or X series, they are rock solid and designed to work. I wouldn't trust my data on anything else. If your after a used one, a T61 is a super unit (and will runs Windows XP or 7 Easily - Vista is yukky, avoid it) you should pick one up for under £150, otherwise an X60 or X60s for the same price but much smaller and lighter (but no built in CD/DVD drive)

If I were you i would run the checksum tests before you do anything and clean out all the rubbish your mac has left all over the place!




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#359177 - 01/21/13 11:40 AM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Tonewheeldude]
Robbo Offline
Member

Registered: 07/31/08
Posts: 570
Loc: Ballarat, Victoria, Australia
Thanks mate,

I guess i will contact my distrib for restore disks, and hook her up to an ibm pc to follow your advice. Much appreciated.

Robbo

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#359195 - 01/21/13 04:15 PM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Robbo]
Tonewheeldude Offline
Moderator

Registered: 01/21/10
Posts: 1537
The first thing you should do is run the checksum tests - I doubt you need to go to the extreme or reloading.

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#359222 - 01/21/13 11:26 PM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Robbo]
Ketron_AJ Offline
Moderator

Registered: 03/21/01
Posts: 3602
Loc: Middletown, DE
Robbo.

Help is in your email. Get back to us when free ... and sorry for the delay!

Thanks,

AJ
_________________________
[KETRON - USA]
Design Engineer & Product Specialist.
www.KetronAmerica.com

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#359224 - 01/22/13 02:23 AM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Ketron_AJ]
Robbo Offline
Member

Registered: 07/31/08
Posts: 570
Loc: Ballarat, Victoria, Australia
Thanks AJ,

I have responded to your e-mail. Let me know.

Robbo

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#359225 - 01/22/13 03:04 AM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Robbo]
Tonewheeldude Offline
Moderator

Registered: 01/21/10
Posts: 1537
I was about to send you a copy of the original user style folder but I see AJ has acted.... will leave you to it.

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#359248 - 01/22/13 01:08 PM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Tonewheeldude]
Robbo Offline
Member

Registered: 07/31/08
Posts: 570
Loc: Ballarat, Victoria, Australia
Thanks mate,

You can send me the file if you wish, as the matter with AJ is under way, but until i receive the replacement (which may take a little time) it will be great to be able to figure out what may have gone wrong.

Also if you can give me a list of the structure, ie, what should i see in the contents list, and what should not be there would be great.

Many thanks Robbo

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#359249 - 01/22/13 01:23 PM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Ketron_AJ]
Robbo Offline
Member

Registered: 07/31/08
Posts: 570
Loc: Ballarat, Victoria, Australia
Hi AJ,

Did you get me reply email?

Robbo

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#359250 - 01/22/13 01:34 PM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Robbo]
Ketron_AJ Offline
Moderator

Registered: 03/21/01
Posts: 3602
Loc: Middletown, DE
Robbo,

I replied but didn't read back from you. Please re-send if you replied to my suggestion.

Thanks,

AJ
_________________________
[KETRON - USA]
Design Engineer & Product Specialist.
www.KetronAmerica.com

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#359251 - 01/22/13 02:06 PM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Ketron_AJ]
Robbo Offline
Member

Registered: 07/31/08
Posts: 570
Loc: Ballarat, Victoria, Australia
Just sent the reply again now. Check your email.

Thanks. rob keith. Robbo

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#359256 - 01/22/13 04:45 PM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Robbo]
Ketron_AJ Offline
Moderator

Registered: 03/21/01
Posts: 3602
Loc: Middletown, DE
Just got email (both).

All ok.

Thanks,

AJ
_________________________
[KETRON - USA]
Design Engineer & Product Specialist.
www.KetronAmerica.com

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#359766 - 01/28/13 07:17 PM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Ketron_AJ]
Robbo Offline
Member

Registered: 07/31/08
Posts: 570
Loc: Ballarat, Victoria, Australia
Hi AJ,

hate to bother you, have sent a couple of questions on email to you.
Can you please tell me,

Do you have a tracking number and web address for tracking the delivery of the hard drive to me?

Do I need to purchase another hard drive to clone the one you are sending? what do I need? or can I clone it using software and what program do you recommend, and lastly,

How does one reset the midi setting in Audya to factory defaults?

Thanks Robbo Rob Keith Ballarat Australia

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#359776 - 01/29/13 12:47 AM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Robbo]
Ketron_AJ Offline
Moderator

Registered: 03/21/01
Posts: 3602
Loc: Middletown, DE
Check email. Was a little under the weather but back now.
_________________________
[KETRON - USA]
Design Engineer & Product Specialist.
www.KetronAmerica.com

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#359864 - 01/30/13 04:28 AM Re: Help!!!!!!!!!!!!!!!!!!!! [Re: Ketron_AJ]
Robbo Offline
Member

Registered: 07/31/08
Posts: 570
Loc: Ballarat, Victoria, Australia
Hi AJ,

That tracking number? Sorry. And could you tell me re last email does that drive suffice?

Thanks

Robbo

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