I am a very happy user of the T5-76. Received it on the 23rd of December from Frank and really love everything about it. I found one thing that I do not remember from T4, however. Occasionally, I hear a very short click or crackle from speakers while playing a style. Seems to happen more often if Audio styles are selected or if one of the voices is choir/vocals. Using factory T5 speakers. It lasts a fraction of a second, it is impossible for me to consistently replicate it or record it as it happens sporadically. Question: has anyone else experienced this? If so, is this normal or should I be concerned.
Bart

You should be concerned. Anytime there is ANYTHING out of the ordinary with brand new equipment, you should at least be concerned enough to find out what it is while it's still under warranty.

chas

Bart, first and foremost, I would do a master system reset, which should be done by going through the Function, System Restore, and then be sure to place a checkmark in every category box on the left side of the page before performing the reset. This may solve the problem, but for some reason I don't believe it's a software issue.

Next, change the speaker wires. Even if they are brand new. Sometimes this solves more problems than you can imagine.

Also, I would give Frank a call and make him aware of the problem. Frank has an awesome service record and will help you in any way he can.

Good luck,

Gary

... don't know if you have adjusted the internal EQ or not, but I had a problem with a 'crackling' noise using certain styles my Pa600 because I had an EQ setting too high ...

Thank you everyone. I have now performed system reset (did not fix the issue) and verified that this is independent of the speakers. I have recorded an audio file where this behavior is captured and plan to send to Frank. To me sounds like an "artifact" while playing the audio style. As if the memory location had a corrupted value and for a millisecond instead the audio file you hear a crackle.
Will report back what was found. The audio style that it happens with 100% repeatability for me is ClubRiddim and as soon as you hit a chord you hear that crackle.

Try lowering the volumes of all the parts proportionally, then try again. Also, check for any extreme EQ settings on any of the Parts...

It's not one of those noises thrown in at odd times by an SA voice is it?

I have tried to recreate this on my T5 using the ClubRiddim style there is no crackling at least that I hear.

The first few days I had my Tyros 5 I was hearing high buzzing noises. I immediately thought it was caused from the Tyros 5. Further investigation showed my tower speaker cabinets had become unglued in a few places causing them to vibrate and make that noise. It wasn't until I was playing the Tyros 5's Tutti Concert Organ at a high volume that this noise was noticeable. I guess I never played Tyros 4 that loud!! -charley

It has definitely nothing to do with speakers, or speaker cables/connections as I hear it in headphones.

It sounds like, for a millisecond, there is a glitch in the sound - ultra high-pitch click/glitch. Then everything is fine. On the ClubRiddm, as long you the keyboard is playing a chord (say Am7) and you have all channels turned on, it happens as soon as 2nd bar in the B variation. It happens EVRERY time making me suspect something is corrupt with the memory? I hope that this can be resolved as I absolutely LOVE the board otherwise. I think I only hear these "artifacts" when using audio styles. I don't think it has ever happened to me in "regular" styles.

If I could upload the wav file somewhere, I could let you all listen and judge for yourself as I captured this now.

Perhaps the way to track it down is to solo each part and listen carefully with the headphones? Also, turn off ALL Mastering effects (we'll get to those).

Obviously, to pin it on the audio drums, solo the drums and try out all the Divisions. Listen carefully for any audio clicks etc. as you transition from one Variation through the fills to the next Variation (it's unlikely to be in the Intros and Endings, you would have probably noticed if it only happened in one of them).

Run through all the other Parts, soloed... If no clicks, now we start to reassemble the mix. Add the bass to the drums, try again (might be an EQ or level issue if it starts with that). Gradually add back all the Parts... No clicks?

OK, now turn the Master EQ back on. No clicks? Turn on the Compression. No clicks? Now play a lead sound. At some point or another, you should start to hear it again. The last element added is the likely culprit, but if all were click free when soloed, and it only clicks when everything is going, it is most likely an overload of the D/A converter. Try reducing all levels a hair. Still clicking? Try reducing the makeup gain on the Master compressor.

If it is STILL clicking, I have run out of ideas, other than bad componentry. If it's a problem with bad sample boundary points, you should hear it in the soloed drum track at any level.

Best of luck!

You could convert it to an MP3 and as long as it is not over 6MB you can attach it to a posting on this thread.

I did not realize you could do this... Here are the files. Have a listen and hopefully you confirm I am not going senile here but unless you are deaf, you will hear what I am talking about, especially in the 2nd file where I isolated only the channel that has the artifacts: this is PAD. I turn periodically drums on/off throughout the recording to show you this is style playing. You can hear that the PAD channel has artifacts.

ClubRiddm, B variation. Firmware 1.4, factory reset.

Ok I have a T5, and great reference speakers. Gee it's really hard to pick the sound out but it's deff there. I wonder if the compressor settings are kicking in and out, did you have mic engaged at the time? try it. To my mind this is so small a prob, if it's a ticking time bomb i'm sure Yammy will fix it in an update.

Robbo, Does your board also have this artifact? Listen to my 2nd recording - it is as plain as day and night IMHO.

INTERESTING FACT: It only happens IF the PAD is playing a chord (say Am). If you just hit an octave (C1+8), everything is good.

Also, if you substitute the PAD sound (it is RealStrings) for SmallStrings (also a MegaVoice) it is all good. So something if definitely screwed up. Question is whether this is only my board or everyone else has this issue as well.

I have nothing plugged into the board other than factory speakers but it does not matter as the sound is via headphones or obviously recorded on internal HDD.
I did not change anything - board has factory settings.

Ok I think you have a problem. I have loaded my style matching the criteria that you have, and I have no sound artefact that you mention