Bill, it sounds like you have purchased the wrong adapter cable. The cable you need is an unbalanced cable, with pin 3 of the XLR as the hot pin, while pins 1 and 2 are connected together and grounded to the sleeve of the TS 1/4-inch plug.
Gary

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PSR-S950, TC Helicon Harmony-M, Digitech VR, Samson Q7, Sennheiser E855, Custom Console, and lots of other silly stuff!
K+E=W (Knowledge Plus Experience = Wisdom.)