Just to put my 2 cents in, I make the least amount of money selling Ketron products, so selling one of them really isn't my top priority.

But I know allot of loyal Ketron users, and unfortunately to me, they are still using their MS40, SD1s, X1, from 20 years ago, they sound amazing and are still going strong, I usually get a Yamaha or Korg guy, coming in and saying it's time for me to update and get a new board, great, I might be able to make some $$ and feed my kids.

But I hardly ever get a Ketron guy to part with his equipment, they still sound good and where always slightly ahead of their time.

Their reliability to me is very impressive. you have to think about it, does anyone ever start a thread with, " Damn it, another day and my instrument is working fine "

I do admit, Ketron needs to get those OS updates out to some beta testers before releasing, but being such a small company, they already are understaffed, and take forever to release a product, so I believe they feel the product is ready but sometimes the power users will find bugs where they don't

I have had X1, SD1, SD5, Midjay, Audya and SD7. I love the way they sound and once they've been out a year or so they seem to last forever. I'm not really a power user; I play styles, want the text display to work and want the keyboard to not freeze up and/or crash several times during the night.
I will edit some voices and adjust levels or sounds on some styles, but that's about it. I play about one or two midi files a week, maybe.
My PA4X is not perfect, but so far it has never crashed, it sounds terrific and has wonderful operating system and features. I'm happy as a tick. I wish I could have felt that way about the SD7, but it was not a finished product, so now I'll never know!
As stated earlier, I wish Ketron and AJ the best of luck!

Special pricing in most cases is usually offered to individuals who in turn assist with promotion, marketing or development (e.g Style Programming etc) of some sort. If a customer should offer these services even today (and they are needed), we in turn would offer them the special price too - even through their dealer or sales person.

The SD7 has come a long way from when it was released and the issues referred to above have since been resolved. As we move into the SD40, these lessons learned will definitely follow suit.