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#433935 - 07/06/17 07:49 AM Unbelievable Bose Support
hammer Offline
Senior Member

Registered: 01/27/08
Posts: 2401
Loc: Texas
Wow! I started having static on my Bose L1 Compact and a sudden decrease in volume. I called Bose support today and told them about the problem and everything I have done to isolate the problem. Without a minutes hesitation the man took my information and is shipping to me a replacement with absolutely no charge to me at all! I will ship mine back once the replacement arrives with all shipping paid for. What a great company.

Deane

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#433936 - 07/06/17 07:50 AM Re: Unbelievable Bose Support [Re: hammer]
DonM Offline
Senior Member

Registered: 06/25/99
Posts: 16735
Loc: Benton, LA, USA
They do have great support. I had the same thing happen.
_________________________
DonM

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#433939 - 07/06/17 09:52 AM Re: Unbelievable Bose Support [Re: hammer]
Tyrosman5 Offline
Member

Registered: 07/05/17
Posts: 96
That certainly is excellent support. Years ago I bought an AR amplifier which was very popular. A couple of years went by with no problems but all of a sudden it went silent on one channel
Notified AR and they paid for shipment back to them and also
back to me when repaired. That was a great company. Just saying!
Lloyd

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#433940 - 07/06/17 10:23 AM Re: Unbelievable Bose Support [Re: hammer]
Stephenm52 Offline
Senior Member

Registered: 04/13/05
Posts: 5126
Loc: USA
Years ago I had a problem with the fuse connector on an original L1 it was plastic, I forced it and it broke. At the time I worked a few miles from one of the Bose facilities in Framingham, Ma. I took the unit there on my lunch break and had a replacement shipped the next day to me. NO CHARGE of course.


Edited by Stephenm52 (07/06/17 10:24 AM)

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#433950 - 07/06/17 03:01 PM Re: Unbelievable Bose Support [Re: Stephenm52]
bruno123 Offline
Senior Member

Registered: 06/04/02
Posts: 4912
Loc: West Palm Beach, FL 33417
I have been a Bose fan since the first time I saw them. Two small speakers on stands outperformed the many heavy bins that were being used.

When I unpacked my Bose Compact I marveled at the perfect of every part of the system; including how all the covers fit perfectly.

Good playing, and good health Hammer.
John C.

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