There are times when people need to vent; need to talk about the poison they have stored inside. Synth Zone is a place that this can be done – we cannot all be a Don Mason. The best part is we do not have to agree or read the posts.

I did not read everything that was on JDX’s post; I felt his venting and moved on.

My thought; he needs to vent to hear himself -- so be it.
Life can be good, John C.

Hi JDX my post was not a criticism of you . Tone is not always easily detected when I post . You certainly have not caused any offence to me . Say what you like on this forum . Most of us are cool with whatever comes up however it comes up so long as it is well intentioned.

I was merely pointing out the irony of your thread title in respect of the post I quoted .

Glad you have moved on. But if you have not officially complained then you should .

Either way enjoy your Genos .

Thank you spalding.
I appreciate that.

Ketron better in the US?.....NOT!

On the reliability and ethics fronts, they're really at the bottom of the heap!

R.

Russ,
I wish you were wrong but unfortunately Ketron, as a company, just does not support it's customers and many of the dealers or not much better. I have used 2 Ketron SD7 keyboards for the past 3 years and have absolutely zero regrets about buying them. They are my "go to" gig keyboards even though I also own the new Genos.

That said, if AJ were not available to sort out issues and answer questions and provide support I would probably not buy Ketron products. I often wonder if Ketron Italy knows how vital he is to the USA market. I remember having an issue with a SD2 module and the dealer I think was in NJ or New York and would not even return phone calls. AJ stepped in and replaced the unit without charge after he read my post on this forum.

Deane

As my daddy used to say," He has a rough row to hoe".

Bernie

we all have our choices....

AJ needs to be cloned. We need one in every country that sells ketron. Support here in Australia is not good either.

No offense taken here. You are free to air your opinions and problems here.

Nigel,
Thanks for your Post and reinforcement. It would be a pity to not be able to share experiences on this wonderful Forum in fear of being monitored by the PC Police.
Ron, in Vero Beach, Florida