Yes Mike, I see, but I wonder why it's written "Private" at top right side if that's contents in root / top level.
Anyway, hope Harolds problem can solved in not too long.


Btw,
It's been some years since KN series was produced, and I wonder if i.e. use of Win 10 / 64bit would be a problem when copy to card?
I have experienced such problems using other equipment before, and solved it by use older PC / OS.
Have you experienced something similiar?

Yes it's because the PRIVATE folder is in the root and so is the KN24PRG.DAT.

You're right it is possible for the operating system to be a problem, I've had problems before too but not so much with file transfer, well I can't remember a file transfer issue. More likely when it is unzipping. If the format is done in the keyboard then the file system should be fine on the card.

The only way I can help further is to try it on the same model. We'll try that beginning of Feb and will try the file transfer with Windows 10, Windows 7 and XP. It will be interesting to find the correct procedure.

I had a similar problem on my KN7000. In the end I found that I had to press and hold the buttons very, very hard. Maybe I had some bad contact on one of the buttons. I also seem to remember that I used google translate from German to English then and there was some small thing I missed from the translation. AND I remember that one of my floppy disks had a problem and I had to re-write it on a new floppy disk. Because KN7000 does the upgrade from floppy.

I'm stumped right now

Hi John I download the folder private in the root of the sdcard and the kn24prg.dat in the sdcard root and it did not work see attach
Thanks
Howard

Hi Mike I have Window 7pro
Hope that we will resolve the problem with John and Harry
Thanks

I forgot to mention ( Open With )

It is correct as far as I can tell. We will test on 2nd Feb and contact you

Here is mine. Looks the same.

PS mine is Windows 10.

Yes. DAT files can be audio files, so the file associates with your music programme but this one is not a DAT audio file, it is DAT for 'data' so no audio in it.

Nothing wrong there. We will just have to test.

Yes, looks like file is in right place.
Harold, when you press down the 4 buttons and hold down when power on KN, how long do you hold down before release?
It's important that all 4 buttons are pressed, and keep pressed until KN is powered, then release.
When success, I asume a text where confirm that you will update will show up.

Hi John i press the panel memory 1 2 3 4
and power till the screen open about
5 seconds
thanks
Howard

Hi,today I receive the sdcard 64mb that I purchase
I done the format from the keyboard ,I name the sdcard UPDATE
after when back to my PC ,unzip the update in the sdcard
After I open the sdcard from my PC and delete the pdf (INSTALL)
When back to the keyboard with cross fingers Press memory 1234
and power.
And voila the update was successfull = ver.1.1
Thanks again for your help
Howard