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#466396 - 02/21/19 10:26 AM audya disappeared in the factory rhythms help ..
robert.m Offline
Member

Registered: 11/28/12
Posts: 35
Loc: CROATIA

Greetings from Croatia..
I bought today the audience 76 that came to me from Germany, and noticed the problem with the factory rhythms, there is not one ...
I did a memory test and it was all in error..I contacted Mr. Marcella who helped me and sent a file that repaired memory memes.
There is one mistake on the A05 that I can not solve, and I do not know how to restore rhythms to the keyboard that still does not work. Is there any help on that?


















How to restore factory rhythms?

Thanks in advance to everyone

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#466417 - 02/22/19 06:02 AM Re: audya disappeared in the factory rhythms help .. [Re: robert.m]
Tonewheeldude Offline
Moderator

Registered: 01/21/10
Posts: 1537
Idealy you should contact the seller. But you might consider buying the Audya Solid State Drive which contains all the factory information and hopefully should sort out your problems. My feeling is the hard drive has been formatted and you are missing too many critical files from the SYSTEM folder.

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#466421 - 02/22/19 06:35 AM Re: audya disappeared in the factory rhythms help .. [Re: robert.m]
Gunnar Jonny Offline
Senior Member

Registered: 04/01/01
Posts: 4381
Loc: Norway
I don't know about Audya, if running the updates will put everything at it should be.
When update SD1, as far as I remember, it did rewrite about all at the HDisk.

Don't know what the manual say about full factory restore, but guess AJ will reply to your questions.
Also, if you have not already tried it, it might be a solution to run an update?
Version number should show in the display when boot up, so maybe try run the same to see what happens?
https://www.ketron.it/en/software/content/52-audya/

Also, if there is a factory CD among the equipment, there might be a full restore in it?

Good luck with restore and enjoy your new 'baby'. smile


Edited by Gunnar Jonny (02/22/19 06:38 AM)
_________________________
Cheers 🥂
GJ
_______________________________________________
"Success is not counted by how high you have climbed
but by how many you brought with you." (Wil Rose)

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#466424 - 02/22/19 07:57 AM Re: audya disappeared in the factory rhythms help .. [Re: Gunnar Jonny]
robert.m Offline
Member

Registered: 11/28/12
Posts: 35
Loc: CROATIA

Thank you for your reply, tried everything, and it does not help. A few helped me by Mr. Marcello Colo from Ketron Italy It is necessary to send the keyboard to the service. We tried anything but did not turn out at all. Thanks Marcello, great man from Ketron Italy

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#466425 - 02/22/19 08:02 AM Re: audya disappeared in the factory rhythms help .. [Re: Tonewheeldude]
robert.m Offline
Member

Registered: 11/28/12
Posts: 35
Loc: CROATIA

I'm afraid it's not a problem in the motherboard, and this is what you said, someone played with hdd ..
Unfortunately with great help, Mr. Marcello, who was a doctor for the ketron, was unable to correct the defect ...
He sent me new settings and various folders and finally showed me this.
I can not go to the hom menu

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#466430 - 02/22/19 11:35 AM Re: audya disappeared in the factory rhythms help .. [Re: robert.m]
Bernie9 Offline
Senior Member

Registered: 09/21/02
Posts: 5520
Loc: Port Charlotte,FL,USA
What a disappointment
_________________________
pa4X 76 ,SX900, Audya 76,Yamaha S970 , vArranger, Hammond SK1, Ketron SD40, Centerpoint Space Station, Bose compact

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#466438 - 02/22/19 01:14 PM Re: audya disappeared in the factory rhythms help .. [Re: Bernie9]
robert.m Offline
Member

Registered: 11/28/12
Posts: 35
Loc: CROATIA
Maybe he can try something else but I'll try first with ssd if neide then servs

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#466567 - 02/25/19 04:57 AM Re: audya disappeared in the factory rhythms help .. [Re: robert.m]
Ketron_AJ Offline
Moderator

Registered: 03/21/01
Posts: 3600
Loc: Middletown, DE
Robert,

Contact us directly at AjamInc@Gmail.com

You may have to send us JUST your HD and CPU board for re-programming. Let's chat off-line. For more reliability, it may be best to just purchase the SSD, but we can discus your options once you reach out to us.

Thanks,
_________________________
[KETRON - USA]
Design Engineer & Product Specialist.
www.KetronAmerica.com

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#466570 - 02/25/19 05:35 AM Re: audya disappeared in the factory rhythms help .. [Re: Ketron_AJ]
robert.m Offline
Member

Registered: 11/28/12
Posts: 35
Loc: CROATIA

I will try to replace the hdd and put it from audition 5 which is correct, so see if it fixes what.

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#466629 - 02/26/19 10:27 AM Re: audya disappeared in the factory rhythms help .. [Re: robert.m]
robert.m Offline
Member

Registered: 11/28/12
Posts: 35
Loc: CROATIA

The problem was solved ... It was hdd. I've got hdd from audya 5 and everything went fine.
Now i send original hdd to ketron.it for analysis and recharging with factory setings.
I will also send the transcend pata ssd of the tree to shed it

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