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#470019 - 05/17/19 03:41 PM Audya urgent problem
Sandi Offline
Member

Registered: 04/12/10
Posts: 141
Hello everyone!
Tonight on the gig my audya(5.4C) sudenly freezed.At first no bass on the rhytam and then no sound at all. After rebott few times the same thing. Now is init phrase error. I opened it check all conections everything seems ok. The problem is the same.If reboot is ok then is playing rytham few seconds to half minute max the the bass goes away and after a few moments everything else. Or when I start it show init phrase erorr. Any help please? I have a gig on sunday and I'm desperate now..
Thanks

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#470020 - 05/17/19 05:03 PM Re: Audya urgent problem [Re: Sandi]
Sandi Offline
Member

Registered: 04/12/10
Posts: 141
I did a hardvare test and all Rom(ketron01-11) have erorr.It's the sound module gone or?
Did someone had the similar problem???

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#470032 - 05/18/19 07:28 AM Re: Audya urgent problem [Re: Sandi]
Sandi Offline
Member

Registered: 04/12/10
Posts: 141
Ok now it's worse. Amy start up init phrase erorr and at hardware test DSP0(9708) BOOSTRAP Erorr. Any help please!!!!

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#470041 - 05/18/19 01:10 PM Re: Audya urgent problem [Re: Sandi]
Tonewheeldude Offline
Moderator

Registered: 01/21/10
Posts: 1537
It sounds like your hard drive is fried I am afraid. Have you tried connecting the Audya to your computer to check on the file structure?

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#470042 - 05/18/19 01:25 PM Re: Audya urgent problem [Re: Sandi]
hbinfo2001 Offline
Member

Registered: 08/23/04
Posts: 649
Loc: Quebec Canada
Hi Sandi, I just send a message in France I think he has the
same problem
SYSTEM/INIT

Did you press System/Factory/back up/ ALLTABs.Tab?
Has soon I have an answer I will contact you

Is problem was INIT PHASE ERROR
Is problem was resolve ( start up init phrase erorr et test DSP0(9708) BOOSTRAP Erorr
_________________________
ketron sd9,Technics KN7000,monitors Adam tv8, Yamaha Mixer

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#470049 - 05/19/19 04:43 AM Re: Audya urgent problem [Re: Sandi]
Sandi Offline
Member

Registered: 04/12/10
Posts: 141
Thank you guys for the reply. I hope that is just the hard drive. I will try replace it and hope....

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#470062 - 05/19/19 10:04 AM Re: Audya urgent problem [Re: Sandi]
hbinfo2001 Offline
Member

Registered: 08/23/04
Posts: 649
Loc: Quebec Canada
Hi,I just have the answer from France and the problem was
a connector strap Inside the keyboard that was loose
I dont know if you carry your keyboard outside your home
We never know
_________________________
ketron sd9,Technics KN7000,monitors Adam tv8, Yamaha Mixer

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#470072 - 05/19/19 05:17 PM Re: Audya urgent problem [Re: Sandi]
Sandi Offline
Member

Registered: 04/12/10
Posts: 141
Hy!
I'm doing cca 150 gig's per year so the keybord is on the road.
Unfortunatelly I opened it and check all conections.Everything is ok. Or it's maybe a conector of HDD faulty. Tomorrow I go to a gay that can maybe fix it.
Surely I will post what was wrong if he repare it.
Thanks a lot. It's very satisfed when you know that are good people glad to help...

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#470105 - 05/20/19 01:14 PM Re: Audya urgent problem [Re: Sandi]
Sandi Offline
Member

Registered: 04/12/10
Posts: 141
Hello!
Today I had replace the hard disc but without success. The problem is still there.After half minute the bass line of the pattern disapear and 10 sec later no sound at all.Maybe is the soundboard. Where to find one quikly!!!!

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#470176 - 05/21/19 06:54 PM Re: Audya urgent problem [Re: Sandi]
hbinfo2001 Offline
Member

Registered: 08/23/04
Posts: 649
Loc: Quebec Canada
Sandi, where to you live?
What kind of hard disk did you change?
Did you copy and paste the old HD to the new one?
I thing you should send to a Ketron tech
You should contact AJ the real specialist
When you connect the audya to the PC or laptop ,do you see all
the files including the System folders?
_________________________
ketron sd9,Technics KN7000,monitors Adam tv8, Yamaha Mixer

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#470178 - 05/21/19 09:04 PM Re: Audya urgent problem [Re: Sandi]
country_man Offline
Member

Registered: 09/19/17
Posts: 37
Hi Sandi,

when your AUDYA freeze - look at EXIT button. "Shines" LED indicator (green) on it? I'v got similar problem, after reboot in one minute Audya freeze like on this video https://uloz.to/live/!zfHue8eSq/ketron-failed-avi

When this happend, maybe I have solution ...
_________________________
Nord Stage 2, Ketron SD90, Audya 4+5, SD1000, Roland E-A7, SC8820, Korg microarranger, Alesis Vortex, TC Helicon VL2, Soundcraft Ui12, JBL EON ONE (2), RCF312A

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#470180 - 05/22/19 02:39 AM Re: Audya urgent problem [Re: Sandi]
Sandi Offline
Member

Registered: 04/12/10
Posts: 141
I live in Croatia-Istria.
A guy that replaced the HDD done this many times so I presume that he know what he did.

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#470181 - 05/22/19 02:44 AM Re: Audya urgent problem [Re: Sandi]
Sandi Offline
Member

Registered: 04/12/10
Posts: 141
So Country man if the exit button shines the solution is to change the velocity curve?
I will check and let you know.

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#470221 - 05/22/19 11:17 PM Re: Audya urgent problem [Re: Sandi]
country_man Offline
Member

Registered: 09/19/17
Posts: 37
NO! It's a little bit tricky. First, Audya have to start without INIT or another error on display! So your HDD must be OK. When you hear sound by pressing any key after full start (audio resources are OK), starting style work too ...

... and when after some period (~ 1 minute) Audya stops generating sound and "freeze" - It seems to be the problem with USB chip on board (probably damaged with electrostatics).

Internally Audya "think" are connected via USB to computer and stops working.

Solution is put in pins 1 and 4 100Ohm resistor (USB connector on back side). More on this diagram:





You can make this special cable (from old USB printer cable by cutting USB PC connector) or buying USB male conector https://www.taydaelectronics.com/usb-type-b-female-connector-5790.html and put 100Ohm resistor on it.

Otherwise USB connection with PC work normally (standart printer USB cable) so don't worry about function.

With this small modified connector Audya work (playing) without sound interuption and NO FREEZE!

Hope will help you too ... (Another solution I thing is only new Audyas motherboard)


Edited by country_man (05/22/19 11:34 PM)
_________________________
Nord Stage 2, Ketron SD90, Audya 4+5, SD1000, Roland E-A7, SC8820, Korg microarranger, Alesis Vortex, TC Helicon VL2, Soundcraft Ui12, JBL EON ONE (2), RCF312A

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#470225 - 05/23/19 02:10 AM Re: Audya urgent problem [Re: Sandi]
Sandi Offline
Member

Registered: 04/12/10
Posts: 141
Thanks. I will try and let you know.
I really appriciate your help.

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#470242 - 05/23/19 07:11 AM Re: Audya urgent problem [Re: Sandi]
Sandi Offline
Member

Registered: 04/12/10
Posts: 141
Unfortunatelly that is not the problem. After checking the Hdd(everything Ok with it) now on the startup said init Phase error and that's it. On the F1 test DSPO scribe BOOSTRAP Error all others ok. No sound at all.

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#470554 - 05/29/19 02:33 PM Re: Audya urgent problem [Re: Sandi]
Sandi Offline
Member

Registered: 04/12/10
Posts: 141
Hello!
So I send the keybord to Ketron. It's not the hard disk. I will let you know so that someone will have this problem know what to do.

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#470744 - 06/04/19 07:31 AM Re: Audya urgent problem [Re: Sandi]
Sandi Offline
Member

Registered: 04/12/10
Posts: 141
Hy to all!
the problem was 1 Ram inside the soundbord.They change it and now I wait they send it back to me.
Thank you all for the help and assistance.

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#470758 - 06/04/19 02:14 PM Re: Audya urgent problem [Re: Sandi]
hbinfo2001 Offline
Member

Registered: 08/23/04
Posts: 649
Loc: Quebec Canada
Great news!
_________________________
ketron sd9,Technics KN7000,monitors Adam tv8, Yamaha Mixer

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