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#497599 - 05/24/20 01:24 PM
Re: MIDI command for Yamaha (Genos/Tyros) ROTARY SPEED
[Re: jimlaing]
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Senior Member
Registered: 09/21/00
Posts: 43703
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#497652 - 05/25/20 06:31 PM
Re: MIDI command for Yamaha (Genos/Tyros) ROTARY SPEED
[Re: jimlaing]
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Senior Member
Registered: 12/08/02
Posts: 15576
Loc: Forest Hill, MD USA
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Ted, for the most part, Yamaha HAS listened to it's customers, initiated many of the changes those customers requested, and had a large thread entitled "YAMAHA LISTENS" where consumers posted those requests. When the displays went bad on the PSR-900, Yamaha stepped up to the plate and replaced the defective screens at no charge, even a year or more after the keyboard was out of warranty. When there was a software glitch, they came through with free upgrades and provided lots of user friendly instructions on how to install those upgrades. The list of things they changed that users requested is very extensive. I do not consider myself an influential insiders. However, I have had nothing but good experiences in dealing with Yamaha. All the best, Gary
_________________________
PSR-S950, TC Helicon Harmony-M, Digitech VR, Samson Q7, Sennheiser E855, Custom Console, and lots of other silly stuff!
K+E=W (Knowledge Plus Experience = Wisdom.)
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#497658 - 05/25/20 10:47 PM
Re: MIDI command for Yamaha (Genos/Tyros) ROTARY SPEED
[Re: TedS]
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Senior Member
Registered: 03/02/06
Posts: 7143
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My experience is that Yamaha only accepts input from influential insiders. They discount feedback from their rank-and-file customers, and don't readily admit it when they're wrong. They don't even document when they've changed certain things, perhaps for fear of being perceived that they got it wrong in the first place. That's my $.02, anyhow. [Edit: they have the arranger market in the U.S., and maybe the bulk of the broader keyboard market sewn up. If you walk into a music store in the U.S. all you see is Yamaha. So why should they change, or do anything to rock the boat?] Good luck! Actually there is not a single Yamaha... Yamaha US is their synth division Yamaha EU is their arrangers and piano division These divisions advice Yamaha Japan about features And are in charge of the content (styles, arps, sounds) Both parts work independantly.. Yamaha US now ha stheir own synth forum, where they discuss things with customers. And when you look at the Montage, Modx, the influence of the customers is huge.. Yamaha EU doesn’t directly communicate with customers. They only communicate trough their dealer network in EU. The problem is these dealers have a whole different idea about arrangers then a part of the customers.. And then there is Yamaha Japan, that wants as few crossovers between different types of products as possible.. they are kind of the guardians of the development traject. The western divisions acknowledge communication with Japan is rough. The company is very traditional and conservative, choosing quallity above innovation. Just ask yourself how much has a grandpiano changed over the last century? Then take this attitude and project it on keyboards.. Anyway, back to Yamaha EU, their designs are still mostly based on a stand alone can do it all design. Thats why certain things dont get the attention they needs (midi, integration with other hardware and software products is one of them) ... but also keep in mind that the majority of users doesnt really care about these kind of things.. so the dealers dont push them... Whenever you go to a yamaha dealer presentation and look around for the typical Yamaha customer, you will notice.. Yamaha US has no influence or part in the arranger design.. same goes for Yamaha EU and the synth part.. thats one of the reaons why i think the arrangers feel somewhat alienated in the US. In most european music shops they are still the central part of the shop..
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#497665 - 05/26/20 02:43 AM
Re: MIDI command for Yamaha (Genos/Tyros) ROTARY SPEED
[Re: travlin'easy]
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Senior Member
Registered: 07/21/05
Posts: 5392
Loc: English Riviera, UK
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Ted, for the most part, Yamaha HAS listened to it's customers, initiated many of the changes those customers requested, and had a large thread entitled "YAMAHA LISTENS" where consumers posted those requests. When the displays went bad on the PSR-900, Yamaha stepped up to the plate and replaced the defective screens at no charge, even a year or more after the keyboard was out of warranty. When there was a software glitch, they came through with free upgrades and provided lots of user friendly instructions on how to install those upgrades. The list of things they changed that users requested is very extensive. I do not consider myself an influential insiders. However, I have had nothing but good experiences in dealing with Yamaha. All the best, Gary That’s pretty much the same with all manufactures (Have a look in the manuals or online and you will find a contact email where you can make suggestions for future instruments which are all duly noted. Yamaha used to be pretty naff when it came to adding new features via updates (Unlike pretty much every other manufacture) however since the Genos line and its offshoots they now add things left, right and centre. (People are no longer willing to shell out the cash every 3 years or so to buy a new instrument) Bill
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English Riviera: Live entertainment, Real Ale, Great Scenery, Great Beaches, why would anyone want to live anywhere else (I�m definitely staying put).
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#497666 - 05/26/20 02:46 AM
Re: MIDI command for Yamaha (Genos/Tyros) ROTARY SPEED
[Re: Bachus]
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Senior Member
Registered: 07/21/05
Posts: 5392
Loc: English Riviera, UK
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My experience is that Yamaha only accepts input from influential insiders. They discount feedback from their rank-and-file customers, and don't readily admit it when they're wrong. They don't even document when they've changed certain things, perhaps for fear of being perceived that they got it wrong in the first place. That's my $.02, anyhow. [Edit: they have the arranger market in the U.S., and maybe the bulk of the broader keyboard market sewn up. If you walk into a music store in the U.S. all you see is Yamaha. So why should they change, or do anything to rock the boat?] Good luck! Actually there is not a single Yamaha... Yamaha US is their synth division Yamaha EU is their arrangers and piano division These divisions advice Yamaha Japan about features And are in charge of the content (styles, arps, sounds) Both parts work independantly.. Yamaha US now ha stheir own synth forum, where they discuss things with customers. And when you look at the Montage, Modx, the influence of the customers is huge.. Yamaha EU doesn’t directly communicate with customers. They only communicate trough their dealer network in EU. The problem is these dealers have a whole different idea about arrangers then a part of the customers.. And then there is Yamaha Japan, that wants as few crossovers between different types of products as possible.. they are kind of the guardians of the development traject. The western divisions acknowledge communication with Japan is rough. The company is very traditional and conservative, choosing quallity above innovation. Just ask yourself how much has a grandpiano changed over the last century? Then take this attitude and project it on keyboards.. Anyway, back to Yamaha EU, their designs are still mostly based on a stand alone can do it all design. Thats why certain things dont get the attention they needs (midi, integration with other hardware and software products is one of them) ... but also keep in mind that the majority of users doesnt really care about these kind of things.. so the dealers dont push them... Whenever you go to a yamaha dealer presentation and look around for the typical Yamaha customer, you will notice.. Yamaha US has no influence or part in the arranger design.. same goes for Yamaha EU and the synth part.. thats one of the reaons why i think the arrangers feel somewhat alienated in the US. In most european music shops they are still the central part of the shop.. Pretty much spot on, however every so often they get Yamaha owners together (Doesn’t include the US due to minuscule sales there) to show what Yamaha are looking to produce in the future (All covered by an NDA of course) so that they can get feedback before the final decision on production is made. Bill
_________________________
English Riviera: Live entertainment, Real Ale, Great Scenery, Great Beaches, why would anyone want to live anywhere else (I�m definitely staying put).
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#497720 - 05/27/20 01:15 AM
Re: MIDI command for Yamaha (Genos/Tyros) ROTARY SPEED
[Re: jimlaing]
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Senior Member
Registered: 07/21/05
Posts: 5392
Loc: English Riviera, UK
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Hi - I have written to Yamaha via "Support" and wrote it up as a feature request. I also described this idea/request in detail to a (I think) US-based Tech Support person at Yamaha. Does anyone know of anything else I should do? A certain email address to write to? Or a thread on this or some other Forum, that Yamaha is known to look at?
I didn't try sending the SysEx commands, since my controller can't do that anyway, I suspect sending them would work fine, for a controller that can send them. I could try my old Peavey PC-1600x I guess ... but my real goal is to have "Organ Rotary Slow/Fast" added to the MIDI External Controller list of >100 functions they support.
Thanks all! Jim Yamaha UK/Europe as Yamaha US has no interest in arrangers so unlikely to pass anything on. (Most content and features for Yamaha arrangers are done in the UK & Germany) Modifications, Work arounds and multi keyboard setups are quite common in the UK & Germany (For some reason only the US players seem to moan about the weight and setup) so any forum there will probably help as well. Bill
_________________________
English Riviera: Live entertainment, Real Ale, Great Scenery, Great Beaches, why would anyone want to live anywhere else (I�m definitely staying put).
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