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#90972 - 06/13/06 07:48 AM
Re: ot/ Best Place to Buy a New Desktop PC System?
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Senior Member
Registered: 12/01/99
Posts: 10427
Loc: San Francisco Bay Area, CA, US...
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Hi Donny, Checkout this article from PCWorld on Dell Service: Readers Rate the Manufacters I've owned several Dells, and have been very happy with the PC build quality, but have noticed their telephone service & support to have fallen sharply over the last few years, with considerably longer (60-90 min and longer ) hold times, foreign country language communication problems, plus frequently passing the buck by not accepting responsibility for problems, claiming the problem is not with Dell, but the software or hardware manufacters instead. After years of buying Dell, I decided to buy my current one (a custom built PC) from a Mom & Pop store instead. The main advantage I found is that I got exactly the PC configuration & hardware components I wanted, and at a price slightly less than Dells. The other advantage is that service & support is quick & immediate, allowing me to drop my PC off and have it back the same day. The risk of going with a Mom & Pop store is that with the big guys (Dell, Gateway, Sony, etc) continually taking business away from the Mom & Pops, their out of biz demise appears inevitable, meaning no more service & support. Because of this, I'm still not sure where I'll be buying my next PC from: Dell, Gateway, Costco, Frys, CompUSA, Best Buy, or a Mom & Pop store. Scott
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#90975 - 06/14/06 12:02 PM
Re: ot/ Best Place to Buy a New Desktop PC System?
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Member
Registered: 04/06/06
Posts: 83
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+1 on the PC World article.
Here is the desktop ratings from Jan 2006: http://www.pcworld.com/reviews/article/0,aid,123409,pg,8,00.asp
And 2005: http://www.pcworld.com/reviews/article/0,aid,118514,pg,3,00.asp
I admit I was amazed. Emachines scored near the top both years. Emachines used to be a joke! ABS and Dell are mediocre. HP and Compaq almost dead last.
Rick
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#90976 - 06/14/06 03:20 PM
Re: ot/ Best Place to Buy a New Desktop PC System?
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Senior Member
Registered: 11/10/00
Posts: 2195
Loc: Catskill Mountains, NY
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My music desktop is an Emachines. I never actually intended it that way, as at the time I bought it, I simply was looking for a cheap desktop.... but two years down the road, today all it does is music ( vst instruments and effects, along with a few hosts ), and it never sees the 'net or any non music software.
Although it's been very beefed up with 2+ gigs of ram, and a couple of mid level soundcards and midi interfaces, it's a very simple Athlon 2.4 ( 1600 mhz in the real world ), and it works without any issues, even with today's currently demanding Vsti's, fx, and hosts.
It's certainly a better performer than my old Toshiba laptop was ( also a music only machine with a P4, 2.8 gig processor, 1.5 gigs of ram ) and compares reasonably well vs my new music only laptop ( 1.73 Pentium M with 2 gigs of ram ).
Sometimes specs are a little tricky. My new laptop seems to do about twice as much cpu intensive vst / music program work vs the old one, and unlike my previous laptop, which felt like it was always about to start on fire, this one barely ever gets warm to the touch
I use my older HP ( 800 mhz and 1 gig of ram ) as my normal net, non music software, and printer host, and for what it is, it serves me well for that, but over the years it has had a few issues.
AJ
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AJ
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