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#92769 - 12/08/06 01:36 PM
Re: George-any word on the SD-5?
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Senior Member
Registered: 11/24/99
Posts: 3305
Loc: Reseda, California USA
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To all my Synthzone readers. I want to keep you all aware of my challange to reach the new Distributors of Ketron products here in the USA. Because of my previous post venting my frustration, I thought many of you that know me would appreciate my telling of my first attempt to contact these new folks in New York. So, here's my result after putting a call into the new company today. First, I called the old dealer 800 number for Bell-Duovox and fortunately it rang and answered with an electronic operator giving me a new number....not 800 though. I called this number and spoke with a man who answered and I asked if this was the new Ketron distributor. His answer was "it depends on what you are looking for" Probably what he meant was that Bell Duovox had two businesses. One was Ketron products and one was selling Accordians. I answered "Ketron Products" and he said yes. I asked to speak to the owner of the company and he said he was not in today. I then asked if he knew why not a sole has called or written letting me know of their purchase and distribution plans since being told by Bell Duovox of the sale back in October. I also stated how upset I was that product was apparantly being shipped to another dealer in the East Coast and that I hadn't even been contacted regarding my open order for new SD5 keyboards. To this persons credit he explained to me that "yes, we have purchased the rights to sell Ketron and that their company, primarly a Karaoke distributor was also moving over the past several weeks and that everything had gotten behind". I told him my name, what store I was from and that being the primary dealer in Southern California and being kept out of the loop was quite upsetting to me. He then asked me to hold on the line while he called his brother, the primary owner of the company and came back and told me that 3 SD5's had been shipped to me on Thursday and that they were very much aware of my store and my years as a Ketron/Solton dealer. So, I feel much better. I will have some early next week. Then, I'll let you all know what I think.
_________________________
George Kaye Kaye's Music Scene (Closed after 51 years) West Hills, California (Retired 2021)
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#92775 - 12/11/06 06:53 AM
Re: George-any word on the SD-5?
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Senior Member
Registered: 10/23/06
Posts: 1661
Loc: USA
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Don, Unfortunately, I've lived too many years not to question everything these days. Please remember, this is a posting, and like all postings, devoid of emotion. The emotion here being the respect I would like to convy to you and AJ for trying your best to reassure me. May I give you examples I've experienced. I lived many years overseas. One day I decided to exchange all my American money. The bank president (overseas) assured me he was "in the know" and that the present exchange rate was the best you'll ever get. Next day it got BETTER and I lost quite a bit of money. Then there was the time I went to buy a new Yamaha keyboard. I called Yamaha in California and asked if it was due to be replaced. They told me "no way," and to go ahead and buy it. New week, after my purchase, the "new" models were announced by Yamaha. Again, with total respect to you and AJ, in this world the right hand NEVER knows what the left hand is doing! Sorry to get so philosophical, but with those quoted experiences under my belt, I proceed with caution and questions nowadays. Are there no European players reading these posts? I gave up with calling Italy direct and trying to get straight answers out of the Ketron offices. I sometimes curse Ketron for putting out such excellent products. Once you eat steak, you can never go back to hamburger (a well-known cliche). Originally posted by DonM: Mark, AJ works for Ketron. He develops software for them, and knows what he's talking about. DonM
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#92776 - 12/11/06 06:55 AM
Re: George-any word on the SD-5?
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Senior Member
Registered: 10/23/06
Posts: 1661
Loc: USA
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Originally posted by Mark79100: Don,
Unfortunately, I've lived too many years not to question everything these days.
Please remember, this is a posting, and like all postings, devoid of emotion. The emotion here being the respect I would like to convy to you and AJ for trying your best to reassure me.
May I give you examples I've experienced. I lived many years overseas. One day I decided to exchange all my American money. The bank president (overseas) assured me he was "in the know" and that the present exchange rate was the best you'll ever get. Next day it got BETTER and I lost quite a bit of money.
Then there was the time I went to buy a new Yamaha keyboard. I called Yamaha in California and asked if it was due to be replaced. They told me "no way," and to go ahead and buy it. New week, after my purchase, the "new" models were announced by Yamaha.
Again, with total respect to you and AJ, in this world the right hand NEVER knows what the left hand is doing!
Sorry to get so philosophical, but with those quoted experiences under my belt, I proceed with caution and questions nowadays.
Are there no European players reading these posts? I gave up with calling Italy direct and trying to get straight answers out of the Ketron offices. I sometimes curse Ketron for putting out such excellent products. Once you eat steak, you can never go back to hamburger (a well-known cliche).
[This message has been edited by Mark79100 (edited 12-11-2006).]
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#92777 - 12/11/06 12:00 PM
Re: George-any word on the SD-5?
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Registered: 04/25/05
Posts: 14268
Loc: NW Florida
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No offense, AJ, but here is George getting the cold shoulder from the new distributor (a karaoke seller, 'fer Chris' sake!) and you qualifying your statement with 'for now.....' and an acknowledgment of transition and expansion in Italy (whatever THAT means), you can forgive us for being a bit circumspect at that news.
Perhaps, seeing as this is one of the major portals of arranger news and rumor, Ketron themselves would care to post with an explanation and reassurances to the community?
Personally, I am hoping that Ketron take a long, hard look at the Roland Chord Sequencer concept, and can perhaps re-vamp their "Riff" feature to be a more interactive, full featured chord sequencer.
I guarantee that I, and MANY previous Roland users would jump all over that bandwagon.....!
_________________________
An arranger is just a tool. What matters is what you build with it..!
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#92780 - 12/20/06 11:01 AM
Re: George-any word on the SD-5?
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Senior Member
Registered: 01/02/04
Posts: 7305
Loc: Lexington, Ky, USA
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Hi, Mark...well-put concerns. I've been waiting on the SD-5 for several years. I trust George, but, for a month or so, I'm going to stick with my 12 year old MS-60. I'm ready to buy as soon as I can feel better about the stability of the new distributor. Had a good relationship with Lou and crew, and trust AJ. It's just that there are so few dealers and I know nothing about the Italian company.
I'm even thinking about a road trip...flying out to see the unit at George's, and bringing one back, if things check out..
The SD-5 seems like the obvious replacement to my MS-60, and I REALLY prefer Ketron to any other brand.
I'm keeping my fingers crossed...
Russ
[This message has been edited by captain Russ (edited 12-20-2006).]
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