Scott,

Complete installation instructions come with the download. You must use a DVD player to instal the OS and new settings. It only took a few minutes to do this.

The other thing that is critical is to set up the volume levels per the instructions. You cannot just plug in and go. There are certain steps that must be followed, then once this has been established, you do not have to do this again--it's a one-time shot.

Additionally, the psuedo mono output from the keyboard will not cut it with most sampled sounds. However, if you use both outputs, plug into the two channels with presets, set the presets and volumes per instructions, you will hear a significant difference. One just the L+R=mono plugged into a single channel, the piano sounds a bit thin. Not so using two channels.

Good Luck,

Gary

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Travlin' Easy