Donny,
You need to make your own judgement, the Audya is the most expensive KB on the planet, therefore there should be money in the pot for support, in fact at lot in the pot, but its not there and I know for a fact that the mark up a dealer makes on a Ketron is crap, so he's not interested when he's made a sale.
I don't know whats going on with them, and they are not interested in putting it right.
Last week one UK dealer took in stock over 250 Tyros 4, I don't think Audya sold that in the UK in the last 3 years.
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Tyros 4/Pair SR 350/ PC with a i8 intel chip, XENYX 802, Ford Focus 2 litre/Tascam DR07/Brother printer/Designjet 500/ our Doris/5 Grandchildren/ white boxers short Kymart shipped over and Typhoo Tea Earl Grey