Aside from the power FREEZE problem he had ......
why doesn't a Seasoned pro like Abby like the sound
of GENOS vs the others he plays every night on a gig as mentioned in the OP?

"I am trying so hard to like this instrument, but the sound is terrible and I struggle every day
to get a decent sound out of it, Especially from the preset styles.
It's incredible that the 3rd party styles posted on this very forum sound better than many
of the Genos preset styles.
I suspect that whoever designed or programmed these styles, especially the drums,
has never gigged in the real world of noisy stages, bars, restaurants, hotels etc.and have
probably spent most of their time in the safety of a sanitized studio."