George,
That will be OK with me. I will also be calling my salesman about this on Monday when he is back at the store. I suppose Yamaha will want this thing back. However, I previously said if the third one was defective that was it. Right now, I'm undecided whether I want another S900.
Tim

[This message has been edited by CoasterTim (edited 10-20-2007).]

I feel for you Bro! They say the third time is a charm but the fourth? I dunno.. It's your call. If it were me I would probably try one more time but if the fourth one is not right then I would absolutely draw the line there and no way try a fifth one. >>?? It kind of sounds silly huh? We're actually talking about replacing three keyboards (one after the other) with a fourth one, with all of them so far being unsatisfactory from the factory. It even rhymes by golly. Unsatisfactory from the factory... Unsatisfactory from the factory... Unsat.. Ugh! I can't take it anymore.. sigh . I wouldn't blame you one bit if you choose to forego a fourth one Tim. I do admire you for your fortitude though. Here's the definition of fortitude: - "Strength of mind that allows one to endure pain or adversity with courage." You've taken this extremely well and if you do decide to try one more time it would be a stalwart undertaking on your part that's for sure. I think there should also be some other type of compensation on Yamaha's part in my opinion. They could do it by contacting you privately via phone or email if need be. One such conciliatory move on Yamaha's part may be giving you the full retail version of Cubase 4. It would go a long way in alleviating your recent frustration with Yamaha keyboard products and prove a noble gesture on Yamaha's part in trying to retain you as a loyal customer for your future arranger keyboard purchasing decisions and also your other PRO Audio products purchasing decisions in my humble opinion.

Be on the lookout for heads rolling at Yamaha U.S. I don't expect Yamaha to take this lightly or lying down by the way. It's akin to sticking a sharp object in their corporate eye three times in succession and they finally have to say enough! Steve Deming may want to unbox the fourth one himself and give it a thorough going over before repacking and shipping it out. >> "If he already did that with the 3rd one then we're in a heap of trouble folks, that's all I can say.." Or rather, Yamaha is in a heap of trouble that is. It reminds me of a Three Stooges comedy but sadly it is turning into a comedy of errors, or worse: a nightmare.

Again, my condolences Tim. You've been a trooper through this whole ordeal.

Best,
Mike

[This message has been edited by keybplayer (edited 10-20-2007).]

Hi Tim,
that's just truly incredible.
If Yamaha's your brand of choice, you may not be happy settling for something else.
Think long & hard.

The least they could do is let you hang on to it till they replace it with a properly functioning model.


best wishes
Rikki
[QUOTE]Originally posted by CoasterTim:
[B]

Tim,
The way I view the situation, is that you actually chosen the S900 to be your next arranger. Of course you haven't chosen defective product martyrdom in the process.

I suggest you to personally pull some hair at Yamaha, via telephone and also in writing, so:
1) You get exactly what you are paying for.
2) They realise something is terribly wrong, in the production line/supply chain.

To change the keyboard brand to some other, won't solve the problem, especially your problem. You will not get what you wanted.

As far as gifts from Yamaha, I think that you are not the person to take advantage from the situation to get a free copy of anything.

Congratulations for your patience.

Well, I WOULD be ELATED if they upgraded me to a T2 !!!

quote:Well, I WOULD be ELATED if they upgraded me to a T2 !!!

It would be fair,and a great offer if they do so.

Impuls :-)

you'd be elated to just get ALL your money back

I feel that I should mention that my salesman has been with me through this whole thing and has either absorbed or passed on to Yamaha, all the back and forth expenses of shipping and pickups - including a couple overnight deliveries.

The only shipping expense I have paid to date was the original $24 on the 1st S900. He has also offered a refund more than once, claiming he would have given up long before me. I DO feel like giving up, but now I think it wise to see this to the end. This is getting quite interesting.

Tim

Tim ,

I for one thank you for your continuing updates , and your help to this small community of friends and players.

George , stepping up to the plate , offering to help Tim , is superb. !!
That very action will reverberate , through this forum , and will not go unnoticed.

I do not want steal this thread with my own thoughts of kb`s I might get , but rather acknowledge the fact that a few are making a stand for the right thing,

All my best to ALL involved , way to go !!

Later,
Gary

Tim,

Hopefully, Yamaha will step up the plate as well and provide you with unlimited service for the ensuing keyboard(s), which I hope you do not have to wait for.

George has always been one of my heros, and when I do decide to upgrade from the PSR-3000s he will be the person I will be purchasing the new boards from. This kind of dedication and service to his customers is unheard of in this world of instant gratification. Over the years I have read all of his reviews, and I must say they are completely unbiased, well written, and he has always provided the most reliable service to his growing list of customers.

A big thanks to both Tim and George for this post,

Gary

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Travlin' Easy