my computer has this virus: "Bloodhound.W32.EP" and my AntiVirus: Norton 2002, can't delete it! it`s very earitating, does any one know some web site or something so that it will delete this virus off my computer, I ran System recovery on my computer many times and it still can`t help it. -thanks in advance...
A utility like cyberscrub would be able to obliterate it if you can find out where the bug is hanging out. You can get it for 15 days free: http://www.cyberscrub.com/
Registered: 06/25/99
Posts: 16735
Loc: Benton, LA, USA
One other thing--be certain you have the latest definitions for Norton. If not, then the virus you have may have already been identified, named and have a removal tool available at Symantic (Norton). DonM
The reason Norton may not be able to delete is because it may be IN USE. If this is the case, find the location of the offending file, open a command prompt, position yourself to that directory and rename the file. The delete the renamed file.
Registered: 06/25/99
Posts: 16735
Loc: Benton, LA, USA
The reason Norton can't delete it is that, although it identified it as having virus characteristics, it is new and hasn't been studied in order to provide definitions and repairs for it. That's why it is identified as "Bloodhound". They ask that you report it to them so they can address it. DonM
Quote:
Originally posted by kbrkr: The reason Norton may not be able to delete is because it may be IN USE. If this is the case, find the location of the offending file, open a command prompt, position yourself to that directory and rename the file. The delete the renamed file.
I gave up using Norton a year ago when I was introduced to AVG which in Uk is free. As I remember during my attachment to Norton, they could not zap ANY of the virus which they discovered in my mail, but they advised transfer to the 'Quarantine' log. I always did this and then 'deleted it from there. cheers Eddie J