There are many of us who receive the periodic Korg publication PROVIEW, and there is a page where owners of various synths can purchase additional sound disks. I attempted to purchase such a disk in December of last year, the Ambience and Stage disk to be exact, and was left with a product that did NOT work! The company I purchased it from, Parts Is Parts (VT), sent me out another disk which was also defective. My total cost including shipping was $31. After numerous phone calls to Parts Is Part and my credit card company, I finally, (yesterday), received a refund, ($25). There are many honest places to get disks from, Kid Nepro, Greytsounds, Pro Rec, however, we as Korg consumers need to be wary of faulty products and questionable business practices by Korg and their retail associates.

Before I start. I'll point out that I've no connection with the company your having grief with, and I'm not even a N364 owner.

What I want to know is, how do you know the disks are fautly?
Do they load direct into the N364, or are they loaded via system exclusive over MIDI usind some computer software.
To have 1 faulty disk is unlucky, to have 2 is very odd indeed.
Where any instructions given with the disks?
Did the N364 have to set on a certian MIDI channel?

Just interested.....

When I load into the N364 I usually go either the "Load PCG or Load Program" route. The disks are directly loaded from the N364s 3.5 drive on left side of instrument. I kept getting a "data error", and Korg has told me that these particular disks are faulty.

Thanks

So the disks where designed to be loaded directly into the N364 where they, did the supplier say that?
Did you also send the disks to Korg for them to test?

Actually, the person at Korg I spoke with in December stated that THEY, (Korg), had found that these particular sound disks were problematic. When I posted this topic, I wasn't looking to rattle any cages, just alert would be consumers to be aware. We ALL need to be concerned as to the way we spend our money in these days of financial downturn, layoffs, and emotionally devoid CEOs/Managers/Boards, don't we? Yes, being cheated out of $6 isn't a big deal, but dishonesty is dishonesty.

My cage isn't rattled, I don't even own a N364. It's just sometimes people blame everything else accept themselves.
I guess you were lucky to get your money back.