I purchased my X3 at a pawn shop, and I guess the person selling it lost or forget to include the factory disk when they brought the board in. I desperately need this disk, as all the combi sounds were deleted when clearing the board of demo patterns (was following a tutorial video that didn't bother to tell me the quick way of doing it would require the disk to re-again most of the sounds). I scoured the Korg website and couldn't find any kind of adress or customer support. Does anyone know how I could obtain this disk or how I could get in contact with Korg to ask about one? Any help is greatly appreciated.