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#175378 - 10/14/07 08:49 AM
Re: More Thoughts on the S900
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Senior Member
Registered: 10/27/03
Posts: 2417
Loc: CA
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Originally posted by ianmcnll:
A slip in quality control on the assembly line would cause identical problems with the units...as it stands, the issues were varied.
Whatever the cause, Yamaha is doing it's usual thorough investigation and will correct any current problems.
All the best,
Ian That isn't necessarily so in my opinion. An assembly line could have issues at the start of the line, midway, or at the end of the line and therefore the quality control (or lack thereof) could affect many varied aspects of the assembly process depending on how lackadaisical and/or problematic the quality control issues have become at the factory. On the other hand if a pallet somehow got dropped from a considerable height the boxes that they come in would most likely have been damaged also. I haven't heard of people complaining about smashed, ripped, or otherwise damaged boxes upon receiving their S series keyboards. Maybe I missed that discussion I dunno. The keyboards are boxed together at the factory in Indonesia and as far as I know Yamaha U.S. doesn't re-box them at their facility in Buena Park, CA. do they? Maybe they do, but if a keyboard has already been damaged by a fall from a pallet or whatever, you would think Yamaha U.S. would put a new keyboard back in the new re-boxed box with undamaged merchandise thereby rectifying the problem(s) at both ends i.e. a new undamaged box with a new undamaged S500/700/900 in them. Apparently that has not been the procedure followed by Yamaha or else we wouldn't be getting all these reports of problematic S series keyboards arriving at peoples doors in damaged condition. If indeed a pallet load of S series keyboards did in fact hit the deck. I suspect the real problem lies at the factory in Indonesia. But what do I know? Yamaha doing whatever necessary to root out the problem at its source is something we can all hope that they accomplish in a most timely manner. If not sooner. Best, Mike [This message has been edited by keybplayer (edited 10-14-2007).]
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Yamaha Genos, Mackie HR824 MKII Studio Monitors, Mackie 1202 VLZ Pro Mixer (made in USA), Cakewalk Sonar Platinum, Shure SM58 vocal mic.
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#175383 - 10/14/07 09:54 PM
Re: More Thoughts on the S900
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Senior Member
Registered: 10/27/03
Posts: 2417
Loc: CA
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Originally posted by ianmcnll: You win, Beaky....now contact Yamaha and tell them you've cracked the case.
Ian the ImpressedNot only did Larry get two bad S900's in a row (just like Tim did by the way ) now you're jesting with him about his reasonings as to where the problems are most likely originating from?!?! You're adding grief to his sorrow and if that isn't enough you're basically insulting him by telling him to do your dirty work Ian. You are a Yamaha employee who reads this forum regularly and I enjoy your input and insight regarding arranger keyboards but you really shouldn't mock your customers even if you think it is in fun and games. And Larry shouldn't be the one to make that call, rather it is you who should Ian. I'm sure Steve Deming has already let the higher up's know of the situation but the more Yammie employees that get the word out the better I would think. At least it couldn't hurt anyway. So make that call.. Tell 'em the natives are restless and if something isn't done pronto they may lose customers and potential customers to the competition. A worst case scenario yes, but nevertheless it could happen if Yamaha turns a blind eye to their customers legitimate concerns. Even though you may have been joking it really wasn't funny Ian, at least to me anyway. It was rather demeaning in my opinion. I think your customers deserve better Ian. And I hope Larry is in a forgiving mood. I also hope that your superiors don't get wind of this and for some reason you get reprimanded or something worse happens because of it. Loose lips sink ships they say. "Have you seen or heard from Ian lately?" "No I haven't as a matter of fact." "It seems rather dull around the Zone without him chiming in the way he used to." "Pity, I actually heard he got canned for insulting a devoted, loyal customer of his former employer." Nah! Really?? >> "Nah, just joking." Whew!! That was a close one. Best, Mike [This message has been edited by keybplayer (edited 10-14-2007).]
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Yamaha Genos, Mackie HR824 MKII Studio Monitors, Mackie 1202 VLZ Pro Mixer (made in USA), Cakewalk Sonar Platinum, Shure SM58 vocal mic.
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#175385 - 10/15/07 03:48 AM
Re: More Thoughts on the S900
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Senior Member
Registered: 07/27/05
Posts: 10606
Loc: Cape Breton Island, Canada
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Well Beaky, I still think you're a great armchair Sherlock and your partner, Dr. Watson(Mike)impresses me as well. Great work, fellows. Now, about your complaint. Nowhere in my post did I make fun of, or even mention your issues with your S900s...nowhere...so PLEASE do not put words in my mouth...please read the post again if you're not sure. Now, see the smiley in said post? That means that it was meant in fun. Nothing else...no hidden agenda. Now, I hope this clears things up about my post...if not, well, carry on. BTW Mike...I have already sent a copy of this thread to my superiors. Regards, Ian [This message has been edited by ianmcnll (edited 10-15-2007).]
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Yamaha Tyros4, Yamaha MS-60S Powered Monitors(2), Yamaha CS-01, Yamaha TQ-5, Yamaha PSR-S775.
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