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#189812 - 06/14/03 04:34 AM
Re: Got what I paid for....Ouch!
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Senior Member
Registered: 12/08/02
Posts: 15576
Loc: Forest Hill, MD USA
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Gotta' agree with Terry--the Sona 32-c is the way to go. Unfortunately, their service department sucks. I just purchased a pair of 32-C's and one had siginficant more volume than the other. After a half-dozen phone calls and a similar amount of emails, Barbetta finally replied and said to send both units back, which I did. I shipped them overnight UPS, they arried the next day in California, the transformers were checked, and despite another half-dozen emails and phone calls inquiring as to their status, no one has responded. I'm back to hauling those 90-pound Peavey's around again until Barbetta repairs and returns the ones I've only used twice. The product is only as good as the service provided by the manufacturer.
Good Luck,
Gary
_________________________
PSR-S950, TC Helicon Harmony-M, Digitech VR, Samson Q7, Sennheiser E855, Custom Console, and lots of other silly stuff!
K+E=W (Knowledge Plus Experience = Wisdom.)
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#189815 - 06/14/03 07:09 AM
Re: Got what I paid for....Ouch!
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Senior Member
Registered: 12/08/02
Posts: 15576
Loc: Forest Hill, MD USA
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Donny,
I would have taken them back to the store, but they didn't have any more in stock, and Tony assured me that he would take care of everything if I just shipped the amp heads to the factory. The speaker that didn't sound right and had 30 percent lower volume was the floor model. I can only hope that Barbetta stands behind their product because for tonight's gig, I'm back to lugging those 90-pound Peavey's and all the other stuff.
I'll give you a call at home.
Gary
_________________________
PSR-S950, TC Helicon Harmony-M, Digitech VR, Samson Q7, Sennheiser E855, Custom Console, and lots of other silly stuff!
K+E=W (Knowledge Plus Experience = Wisdom.)
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