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#23240 - 12/08/99 07:49 AM xp-60 sound defect
Arvon45 Offline
Member

Registered: 12/08/99
Posts: 272
Loc: USA
Anyne else had this problem with the xp-60?
On the Pianos and other soft sounds , there is a noticeable distroting static RIGHt at the end of the note. It sounds like radio static or a cheap soundcard. It is especially noticeable with the reverb on.
It is VERY annoying. It makes the xp-60 virtually useless for soft studio recording.
I called rolands customer support, and they guy was a complete jerk. He even began to raise his voice.

Needless to say, it was the worst customer service experience I have had with any product by any manufacturer I have ever witnessed. Roland needs to wake up and realize they are not selling toasters here, but expensive musical instruments that SHOULd have better customer support.

I have 12 days to take the synth back to the sotre and get a refund. I REALLY like the xp-60, but these sounds just kill it for me. A professionly priced sytnh SHOUld have professional sound quality, but sadly, the xp-60 does not.

I figured I would give roland the benefit of the doubt and see if they would fix the problem so I could keep their PRODUCt, but they have been a total hassle.

Looks like I will be exammining the Triton again or wait for the new Roland synth this winter.

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#23241 - 12/08/99 12:44 PM Re: xp-60 sound defect
CdSP Offline
Junior Member

Registered: 11/29/99
Posts: 9
Loc: Paris, France
I don't own an XP-60 but I've heard about
several other XP-60 complaining
about that bug. Try out
rec.music.makers.synths. There's a
whole discussion about that topic here.
Just DON'T give Roland the benefit of the
doubt. You'll be a very sad consumer 'cause
they won't even try to solve your problem.
I'm having the same problem with my JX-305
at the moment.

My advice : take your gear back to the shop, and be sure to have a lot of information about possible bugs before you buy any other synth.
_________________________
The CdSP

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