Please download at our website ... www.ketron.it the latest software release OS 4.1A for the Ketron Audya Arranger Keybaord.

Again, thanks for your support of Ketron Products.

AJ

Hi AJ:

Is this release a prelude to the additional improved styles and sounds????

I won't ask the same old question about WHEN are the new voices and styles coming out. I understand its very soon.

However, I am curious how does Ketron plan to distribute the new voices and styles? Will we be able to download the updates from the website??

Please respond.
Thanks.

Jim

AJ,

Whats new in the OS, is there a spec for it, I can't see anything any different, I think the screen still flickers.

Here we go again!!!

Not for long now DNJ the goodies are on their way.

[This message has been edited by Tony Hughes (edited 06-22-2010).]

I hope it all works out for all you Audya owners & your happy afterwards...good luck

Tony,

If your screen is flickering, it is a hardware issue - maybe loose connection between the WHITE ribbon cable and CPU board. You would have to remove this cable completely, then re-insert into slot. Then press the end-caps which secure the cable into place - be very carefull as this ribbon is very thin. This loose connection is what is probably causing your screen to flicker!

4.1 brings in the COPY from to STYLE part (complete) and enhances some other minor stuff.

Thanks,

AJ

AJ,

where's the rest of it?

I did not hear you Leezone - say again!

i said...

AJ, where's the REST of it ???

Tony,

can you hear me now??



[This message has been edited by leezone (edited 06-23-2010).]

Suppose that Ketron or some body else provide you with the rest of it (new sounds and Styles)....What you are going to do with it?.....installed in you G-70 ?

listen to it, the new styles and new sounds, and new loops, (via others)

because unfortunately that's all i can do,
as Ketron does not release AUDYA4/5

and when they finally release OS4,
i will stop asking for it
and start asking for OS5

Tony & Leezone:

You guys crack me up!

Jim

God Bless!!! This is Sad...i feel Sorry!

(Posted on the Ketron Forum)......

"Well... having a problem which took 1 year to solve and you really believe Ketron customer support isn't so bad after all? Hey, as I said in an earlier post, my SD3 still has the same problem after 2 years with NO resolution from Ketron USA (at least they tried) and absolutely no help from Ketron Italy. In addition, Ketron seems to enjoy releasing products before they are truly tested and reliable. If you bought a car with as many bugs as have turned up in Ketron products you would have gotten rid of it post haste. However, I am glad that at least you finally got your problem solved! Ketron remains - great sound - poor customer service.".........

What is going on over at Ketron does anyone care? At one time I tried to fall in love and possibly purchase an Audya but that feeling has long gone after reading these unacceptable horror stories.....there is NO excuse for this at these prices. Are they selling first..... and then with the money trying to fix all the problems after the sales or what?

I can only talk for myself, I have never been happy that this has taken so long. But if a distributor don't discuss problems with the factory, how can they know. In my case it looks more to be bad communication between Ketron US and Ketron It. Why should parts take months to get to the US and only a few days to Norway. May be the US distributor only order parts once every 3 months or so. I don't really know, but some people at Ketron It. really got things going.
skude

Skude....... all I know, Ketron has lost my trust for now.... and I have performed on stage with many Ketron arrangers X1, X9, SD1, Midjay, was a big fan ....but, as a pro gigging player maikng a living I cannot risk down time with scenarios that have been posted all over with these units.
I really hope they get their act together so that maybe in the future people will not be apprehensive to purchase their products again, Including me.

[This message has been edited by Dnj (edited 06-24-2010).]

As much I as love Ketron sound, I have to agree with many. A $5000 investment is to big to loose on one keyboard. I know some like Frankie and Don haven't had many issues. But I work too hard to shell out $5k and not have the keyboard work correctly. I will continue to support Ketron, I do own one of their products and hope everything works out in the long run.

I would like to know what Ketron thinks when they read & hear about all these problems with their units? Don't theye care and doesn't it reflect sales?

Ketron are aware of how they are being percieved but they are in no position to respond apparently. It has taken them over 4 years to get the audya from a concept product to the "finished " article and it still remains an unfinished product. They know they have made promises that they simply could not keep and taken money from customers for an unfinished product and made even more promises to finish the product some time in the future.

I may be a bit thick but doesnt that sound like a company that may not have a long term future ???

I loved the concept of the Audya but the execution has been really poor and they did well to get people to part with so much cash for an unfinished product in the first place.

I wish all of you that own an audy good luck because if this is an example of their commitment to support the product and its future developement , you are in for a bumpy ride.

GEM = belly up. Technics = belly up. Is Ketron = next??

Let's face it boys and girls Italy is in dire economic straits just like Spain and Greece, etc. Ketron, in my opinion, has flubbed the ball big time and they may find it incredibly hard to recover financially from these recent and massive mistake(s). I hope they do survive because more competition means more consumer choice(s) and overall better competition means better prices in the end. But Ketron's gambling on a variable randomized audio style playing high-end arranger has nonetheless been a white elephant and one that's causing Ketron Italy major headaches because of the multiple problems they have encountered with it.

It was an unlucky draw in a highly calculated game of high stakes cutthroat poker with Ketron hoping to "win" massive support from the arranger community (and a financial windfall) with this highly anticipated beast called Audya, but unfortunately, Ketron lost their shirt (or are in the process of losing their shirt) because of it, in my opinion. Can they recoup their financial losses and restore and revitalize their corporate image in the public's eye? Only time will tell of course but the Audya may indeed end up being the "straw" that broke the camels back and Ketron may indeed soon go the way of = GEM, Technics, and God knows who else... to the graveyard of belly up economics.

Which would really be sad indeed like I said because more competition is better for everybody involved i.e. both for the consumer and the manufacturers alike. But you can NOT have a company, any company, be as lackadaisical and shifty as Ketron has been, according to some reports, and then expect the public you are wishing to sell your products to to suddenly and cheerfully jump on the bandwagon and buy those products from your shifty and lackadaisical company. In other words, you can lead a horse to poison water but you can't... well you know.

Would I personally consider buying a $5,000 plus dollar arranger from a company who can't supply parts in a timely fashion or whose own product(s) haven't stood up to the test of time like the Audya has shown time and again it hasn't been able to do according to eye witness accounts i.e. from the owners? Or would 99% of other keyboardists looking for a reliable, albeit costly, arranger buy it either?? I have a hard time believing they would but maybe it's just me.

PS: I think DonM has been rather fortunate as I think his has been basically trouble free for the most part which is good. At least, it was a few months ago when I heard him say his was working as it should be at the time. But these other accounts about the Audya are becoming increasingly scary if you ask me. Next may be a report of one catching on fire soon after it's turned on, or no sound coming from the sound engine or keys breaking off in mid performance or the flickering LCD screen anomaly suddenly turning into a laser light show. Although a laser light show might cause just enough diversion to exit the stage without the audience seeing your red-faced embarrassment as you leave - as the Audya turns into a massive ball of fire shortly thereafter.

All the best,
Mike

[This message has been edited by keybplayer (edited 06-26-2010).]

Dnj,

They just don't appear to be moved by it all, one way or the other, are they going down the tubes as someone has suggested, I don't know. I think their sales in Europe are their bread and butter, USA and UK is small bear.

never had a Ketron, and frankly, after hearing all this, I don't plan to buy one.
One spends a load of money on an instrument and then has to put up with poor customer support. You are right, it's unacceptable.