We're on a private well for our water supply.
We noticed a metallic taste to the water today. I went to check the water softener to see if it had come unplugged or something. Power is fine, I looked into the brine tank and for the first time in my life saw standing water inside. The tank is more than 50% full with salt, but there's water in there.

I have zero clues about water softeners...Anyone have any idea what caused this, what I should do about it?

Thanks in advance...

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Bill in Dayton

Something stopped it mid cleaning cycle.

Try manually setting it to clean while you are not going to be running water in the house. This may require changing the clock or it may have a manual cycle setting.

Could be a fault in the timer/clock or could just be that the power got interrupted while it was cycling at night. Whatever, it didn't get the chance to finish.

Or -- it is in need of a repairman's attention.

Thanks Mac...

Should the water drain itself?

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Bill in Dayton

'cmon Bill, with an MBA wife and your success, just buy a new place and quit putting up with water heaters, broken down vans, wells, etc

Hope all is well!!!!!!!!!!!

Well, I'm not familiar with all the different brands and models that could be out there, but the few that I've had all drained *most* of the water out of that tank when done with the cleaning cycle. So I'd assume that any inordinate amount of water in the salt bin would mean that the cycle either did not finish properly or that there is something malfunctioning in the machine.

Again, the first thing I'd try is a manual cycling of the clean routine and see what happened. If the same thing happened again, then I'd recommend you call in the service tech for a consultation at minimum. Sometimes just a phone call to the local place that does sales and service on your brand can clear up a question such as you have. And that might not cost you anything more than the phone call and your time.