Carl,
I just got my EXR-3, and I have been looking through my manual but haven't found the part you need yet... Get your manual out and search through the Flash Memory area. I know that I read something about "corrupted" flash area and it explained how to fix it. I'll bet that is your problem. I'll keep looking and if I find it, I'll reply again....
Good luck!
Charlie
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Music rules the world!
Charlie