My gig bag started tearing up after 10 days. Unfortunately, it's the only make that fits my dimension needs.
I emailed them two weeks ago, and received no reply. On Friday, I emailed the support email at their website plus a few other emails available at their website. No one has ever replied.
+ there is no phone # at their website.
I ordered a replacement gig bag, and I'll return the defective one when I get the new one. I hope the new one isn't built like toilet paper like the one I have. Otherwise, I don't know what I'll do.