Hi John,
Sorry to hear about your friend's problem.....
I've had a look at the Technical Manual for the KN7000 and there is a 'master' fuse on the Power Supply board, but of course, it's internal
I cannot understand the philosophy of fitting the main fuse internally - requiring a major dismantling process to replace it, when it would be quite simple to include a fuseholder on the rear panel of the instrument.....
Technics are not the only ones to do this!
Any extension mains leads which I use, always include 'Surge Protection' circuits - worth it for increased peace of mind.....
I know it's a real pain but I would stromgly suggest that your friend contacts an engineer to have the fuse replaced - assuming that is the only problem - since dismantling the KN7000 to gain access is not for the 'faint-hearted'
.
The fault could have been caused by a surge or 'spike' on the mains supply.