I'm confused with the Yamaha PSR-S950 recall for a firmware update. In a previous thread, George Kay posted:


A few questions:

Why was there a firmware recall? And why was it necessary to send the keyboard back to Yamaha?

What changes are made with the firmware update? (that only Yamaha can do)

How do we know if the current keyboards already out the Yamaha factory door need to be sent back for a firmware update?

Factory returned firmware updates, early software updates, reported display problems. Seems like Yamaha may have been too quick to release this keyboard, but at least they are fixing...something... but what?

I've decided to wait to make a purchasing decision until this is cleared up.

I'm told they called ALL the early US shipments in before they were shipped to the dealers. They have been released now, so everything should be o.k. I'll know in a little while, as mine is on the truck for delivery.
DonM

I'm probably just about as anxious for DonM to get his as he is. Waiting to hear all I can from someones 1st hand experiences.

It's keeping me off the golf course, because I have to sign for it when it gets here!
DonM

Pity the poor delivery man who shows up late !!!

But Don, once you get it you wont be on the course for a while anyway ...

Probably not until tomorrow!

There was a very small # of units shipped that had an issue. It was was of a nature that we were not willing to just let customers experience it, if we could help it. The effected units are being replaced. If you order now, you will not be getting one of the effected units.

Steve

Thanks Steve! Good to see you are still with us.
DonM

Thanks Steve for replying to my email and posting here ... and for calling me today. This is why Yamaha is #1 for support and why I'm leaning S-950.

Still...I'm just a little curious as for the original recall...was it the display?

Steve,
did Yamaha ever disclose the nature of the problem?
Deane