It appears that one of the keypads has gone bad. It's not expensive, and fairly easy to replace. You can find detailed instructions and photos on how to do this at the PSR Tutorial site.
Gary
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PSR-S950, TC Helicon Harmony-M, Digitech VR, Samson Q7, Sennheiser E855, Custom Console, and lots of other silly stuff!
K+E=W (Knowledge Plus Experience = Wisdom.)