Paulyn, ..... so sorry to hear of your misfortune .... hopefully, technics will step up and make this right for you .... along with your word of caution, I have a bag, made by someone else, with the same type of mechanism, and while I put the strap over my shoulder, I also grip the handle as well ....
t.
[This message has been edited by tony mads usa (edited 02-28-2002).]
_________________________
t.