Hi My audya5 dont accept window 8.1
When I connect the usb host to usb laptop 8.1 The window 8 dont reconize the audya host
can you help me
thanks

Hi,

was Win8 installed on your laptop when you bought it or did you install it later ( upgrade from XP or Win 7 ) ?

It looks like an USB-driver problem of your Laptop.

You should try it on another usb-connector of your laptop.

Then try another USB-cable.

If that doesn´t work try it on another PC.

On my PC and laptop ( Win8.1, 64-bit ) everything works fine. As well if I boot them on linux.

Hi Snoopy,I purchase my laptop with the Windows 8.1 and host to pc did not work so I try it on pc window7 and it work ok
I found maybe a driver for the AMD10 processor for C:/windows/system 32/driver/usb filter sys.It took me 2 hours to find it.
So I connect the cable 2.0 to laptop 8,1
switch the audya5 on and after switch the laptop on Result:cannot connect so I reboot the laptop and works ok
You speak about the Linux can this help me? I whent to there web site but I dont what is the soft to download
Thanks in advance

Hi,

Linux is a completely different operating system, no windows-software will work with it ( some of Win-SW can be run under "wine", but that´s for people knowing what they´re doing ).
But it recognises the Audya as an "USB-drive" so that I can copy files between Audya - PC on thin way also.

So if you don´t know already what linux is and can do : forget it

If you look ( under Win 8.1 ) into the "device-manager" ( submenu of system-control-settings ), are there any yellow triangles displayed ? If yes, you´ve got a driver problem...

I usually have the PC running, the Audya as well, and then I´m plugging the usb-cable in and everything works fine.
A fellow of mine has very often problems with his usb-connection to the Audya, it´s no "cable-problem" ( I gave him mine ), maybe a problem of his Audya...

Hi snoopy Just to tell you that the version 5.3c its not available on the ketron web site ,so thats mean there are some problem?

Hi Snoopy,your there was a driver missing in the amd 10 processor so I download this drive.
Now I open my audya5 with the cable connect to my laptop after I open my laptop and I have a message that the usb is not reconnize so I reboot my laptop and after the synchronisation open with my audya5
If the problem exist again I will install a new hard disk in my laptop with window7
Thanks for your reply

Hi,Well there no way to install Windows 7 to a externe hard disk because you will have problem with the 8.1
I use to connect the usb cable to the laptop and dont fonction
The tip when the cable is connect in the back of the keyboard (host) and after to usb to laptop and when you have a message that Windows 8.1 dont reconise your audya usb.Just disconnect the host behind the audya and plug it back right away and it work everytime
Now I will wait to purchase the 2011 pen drive but I dont know I much it cost
Thanks