I'm very grateful for being allowed to be a member of this forum. I've learned so many great things from so many talented folks. I know my level of playing has improved as a result.
I just wanted to give kudos to AJ/Ajam Inc for going well above and beyond in the support category. I mean, I've spent countless hours emailing, texting and phoning getting questions answered and issues resolved. There are very few companies that cater to Midi accordion players when it comes to sound modules/arrangers. The best one for me is Ketron in Italy. There are a multitude of issues involved with one of these units starting with configuring it to the Midi accordion compounded by owner's manuals that were translated into English...
Despite the many set backs, AJ continues to be there for me at every step. No matter what the issue, he is somehow able to resolve it.
Frankly, I don't know how he does it, but he certainly demonstrates a passion for what he does.
I was just thinking how great it would be to have someone like AJ available everytime I needed technical support for my other toys...
Here's his website. http://ketron.us/

Jerry

Ketron Audya 4, Ketron MidJay Pro, MusicTech-50 Digital Accordion, G. Verdi Lite IV +Limex Pro III Midi, Baldoni Midi (Psuedo)-Accord (Keytar), iPad-OnSong App, Shure Headset Digital Mic., Behringer X AIR XR12 Digital Mixer, Excelsior Symphony, Vintage C. Fidardo Professional Accordion.

Ditto

I have had the same great customer support from AJ.

Deane

I've met AJ before and he is a real Prince of a guy!

I only had an SD7 for about 6 months, but AJ gave me great support during that time. He’s a class act!!

I will have to jump on the bandwagon too. I have been a supporter, and have been supported by AJ for years.

Supporter too...since my SD1 (that works fine) and I think without this man I would already have forgiven Ketron despite of qualities of their keyboards!

I've been an avid AJ supporter and customer for many years. I love my Ketron instruments and have continued to have each one of them upgraded to Ajamsonic specifications. AJ's Ajamsonic upgrades and sound set/styles really make the Ketron line of keyboards fabulous. My Ketron SD-9 is my main keyboard for all my gigs. I love playing it and my audience is thrilled with my sound. I'm not an exceptional keyboardist but Ajamsonic really makes me shine. "Shine On You Crazy Diamond" Thanks for all the things you do AJ. "Live long and prosper! "

Totally unacceptable on many levels. Everyone knows why. I'm NOT the only one here who thinks this way.

Russ

AJ is very helpful and very knowledgeable not only in Ketron products but in other brands also. He's my go to guy when I need Ketron products, service or information.