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#465027 - 01/22/19 02:59 PM
Re: Story about buying the PA4X
[Re: skude]
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Senior Member
Registered: 11/24/99
Posts: 1676
Loc: Milford, CT, USA
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That store should have done everything in their power to make up for the mistake, I understand when a mistake happens, and sometimes it's not the dealer fault. But I have been part of similar situations. I'll do whatever I can do, even if it is me going head to head with Yamaha or Korg, etc.
Because being a very small shop, I am hands-on with everything, because I'm the only one here. So I have very small profit margins, to compete with the big guys, even having much better prices, I have people that know me from the forums, or have bought from me before, not even give me a chance to beat a price, or even given a chance, and they end up buying from Sweetwater or wherever.
I completely understand buying from them, when it's a brand I don't carry or have access to, But when it's a line I carry and don't even get an email or call then I read about it on facebook or forums, it hurts, not only financially, but it gets deep, it's almost impossible to be a small shop and compete, let alone stay in business.
Sorry, I strayed from the conversation
The dealer should appreciate the customer, and do whatever they can to keep that customer, especially when mistakes where made, every customer is important, and should be treated as so.
Money is money and can be spent anywhere, but soon there will be no more small guys, and then the big guys will do whatever they want, and customers can't do or say a thing.
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